Pyramid Consulting, Inc ยท 3 days ago
Strategic Tech L3 - Level 3 Technician
Hillsboro, OR
Contract
Onsite
Mid Level
$17/hr - $18/hr
3+ years expPyramid Consulting, Inc. is a leading IT Industry, and they are seeking a Strategic Tech L3 - Level 3 Technician. The role involves providing technical support, installing operating systems, and assisting with hardware management and inventory workflows.
ConsultingInformation TechnologyLegalProfessional ServicesSoftwareStaffing Agency
Responsibilities
PCLD / ITSC / VC Support
Install and configure operating systems on client devices
Migrate user data during system refresh or upgrade projects
Pick up surplus or decommissioned equipment from users
Prepare and process old systems for re-dispositioning and e-waste
Test and process failed hardware returned from clients
Ensure all inventory and equipment is stored and distributed professionally
Support interdepartmental or client deliveries as needed
Perform daily and quarterly conference room preventative maintenance checks
Update internal databases daily (online and offline)
Monitor operational queues to assist with break/fix support and meeting room support
Assist with large-scale deployment, renovation, or upgrade projects
SDI Support -Assist with server landings and decommissioning
Prepare landing spaces and install rails and related hardware
Perform cabling setup and remote management configuration
Prepare servers for shipping when required
Identify and designate parts for waterfall usage
Handle hard drives according to proper disposal and security procedures
Unbox/box servers and complete ISM shipping paperwork
Provide escort services for onsite vendors or technicians
Maintain ISMP ticketing system records
Support RFID scanning, asset labeling, and inventory workflows
NBS Support -Install operating systems on non-IT supported devices
Provide break/fix troubleshooting for software and hardware
Maintain and update ISMP database for related systems
Qualification
Required
Field Service Technician
IT Support
Hardware Troubleshooting
Break/Fix Support
Desktop Support
Printer Support
Network Cabling
Rack and Stack
3 years of hands-on technical support experience (desktop, hardware, software, or server)
Ability to travel between campus buildings (personal vehicle or walking)
Strong independence, flexibility, and ability to shift priorities quickly
Ability to lift up to 35 lbs. unassisted
Ability to walk, sit, stand, crawl, or kneel for extended periods
Excellent customer service skills with strong written and verbal communication abilities
Proficiency with Microsoft Outlook, Excel, Word, Windows 8, and Windows 10
Preferred
Technical certifications (A+, Net+, Server+, etc.) are a plus
Benefits
Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)
Company
Pyramid Consulting, Inc
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.
5001-10000 employees
H1B Sponsorship
Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (178)
2024 (112)
2023 (95)
2022 (62)
2021 (50)
2020 (117)
Funding
Current Stage
Late StageLeadership Team
Ramesh Maturu
President and Co-Founder
Manish Kaushik
Chief Financial Officer
Recent News
2025-08-18
Company data provided by crunchbase