This job has closed.

WellBe Senior Medical · 1 day ago

Community Operations Director - Region 2 (Market Cluster 2 - NY Community 3, 4, 5)

Syracuse, NY

Contract

Hybrid

Director/Executive

$124K/yr - $195K/yr

7+ years exp

WellBe Senior Medical is seeking a Community Operations Director to serve as a cross-functional operational leader. This role involves optimizing and standardizing business processes, collaborating with various departments, and providing operational expertise to market leadership.

Health CareHome Health CareMedical

No H1B

Responsibilities

Dyad partner to the CMD bringing together operational and clinical excellence to lead the community

Work collaboratively across the business to define, optimize, and evolve standard operating procedures and business process standardization across the enterprise

Work with system/technology end-users to develop optimal system workflows to enable desired business process; Identify and implement cross-functional process improvements

Document operational policies and procedures

Working collaboratively with Product leadership, leverage understanding of business process to participate in future requirements gathering for system or operational enhancements or selection, across the enterprise

Collaborate with Product, Technology and Clinical leadership to optimize and maximize use of selected technology

Lead, persuade, influence, and negotiate with respect to market operations, as well as within Operations Department and among other supporting departments

Understand and foresee enterprise/company implications of subtle detail changes

Track issues/risks and follow through on resolution with departmental leads; Strong verbal and written communication and interpersonal skills, including demonstrated ability to communicate effectively and tactfully to internal and external stakeholders

Possess highly effective time management and organizational skills to independently manage self to achieve multiple objectives and meet deadlines

Work and collaborate effectively within a team environment; Contribute to organization's growth and profitability by providing operational expertise to market leadership

Serve in a leadership role, providing subject matter expertise, guidance, and direction to team and peers

For P&L, remains consulted and informed and is responsible for executing against the goals and targets

Qualification

EHR technology systemsProcess improvementLean Six SigmaMS OfficeMS VisioAnalytical skillsLeadershipCommunication skillsOrganizational skills

Required

Bachelor's Degree preferred, but candidates may be considered with 7-10 years' work experience in healthcare operations (physician practice and/or home health operations preferred)

Experience working with electronic health record (EHR) technology systems required

Previous supervisory experience required

Experience with process improvement and lean six sigma methodologies required

Experience with use of various software packages, such as MS Office, including MS Visio required

Must have excellent written and verbal communication, organizational, and analytical skills

Ability to lift up to 20 lbs

Ability to stand/sit for extended periods

Visual acuity and fine motor skills

Ability to travel to locations as needed

up to 25% required (overnight)