Visa · 20 hours ago
Senior Manager, Insights & Analytics Client Insights
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$181K/yr - $289K/yr
8+ years expVisa is a world leader in payments technology, facilitating transactions globally. The Senior Manager, Insights & Analytics Client Insights will support the Marketing Services Delivery group by integrating analytics and research to drive business success and enhance client relationships through data-driven insights.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
Responsibilities
Support the Global Marketing Insights & Analytics pillar by ensuring seamless integration and collaboration across the Marketing Services Delivery function and cross-functional marketing teams—including strategy, creative, execution, sponsorships, and partnerships—to design and deploy end-to-end marketing solutions that meet client objectives and boost revenue
Utilize proprietary and third-party analytics, research, and Visa’s suite of research tools and platforms (e.g., Payment Panel, CaPS, Insights Lounge, Social Listening, Simmons, VisaNet data) to identify opportunities for market entry, expansion, and consumer engagement—delivering actionable intelligence and innovative solutions for Visa and its clients
Lead qualitative and quantitative research initiatives (primary and secondary) to uncover consumer needs, behaviors, and trends. Translate complex analysis into clear, concise, and compelling narratives
Drive measurable influence by proactively shaping strategic decision-making and marketing outcomes—leveraging insights to inform and align cross-functional teams, amplify the effectiveness of integrated solutions, and demonstrate clear value through attributable business impact
Provide guidance for optimizing campaigns, content, and customer journeys based on measurement results
Create a commercial approach on selling data-driven measurement solutions that quantify ROI and outcomes, using a consultative strategy to optimize investments and showcase incremental value, enabling clients to make confident decisions and achieve sustained growth
Develop, centralize, and optimize scalable, commercially viable global research and analytics capabilities, creating and refining offerings, frameworks, and tools to achieve cost efficiencies and consistency, and unlocking revenue potential in individual markets
Measure and communicate the impact of client engagements, including supporting surveys (e.g., Market Service Client Survey, PECS) and reporting, analyzing incremental payment volume, and building internal support through showcasing tangible results
Collaborate with regional and VCA teams to tailor and integrate Client Insights & Analytics solutions into Visa’s VIK model, harmonizing best-in-class offerings that meet the unique needs of each region
Cultivate strong relationships with internal stakeholders, external vendors, and client-facing business teams to drive awareness, adoption, and excellence in client-facing solutions
Demonstrate and continuously advance expertise in contemporary research methodologies by introducing innovative approaches to enhance Visa’s insights and analytics capabilities
Qualification
Required
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
5-8 years of experience in insights and analytics, including primary market research and data-driven analysis for major brands, with exposure to technology, consulting, CPG, retail, agencies, financial, or payments sectors
Ability to work well with team members and build good relationships with people throughout the organization. Strong communication and people skills are important
Enthusiastic and flexible team player with pro-active approach
Proficient in MS Office Suite (Word, PowerPoint, Excel, Outlook)
Experience working with research agencies, helping with client communications, and supporting business planning and strategy as part of a team
Strong written, verbal, and presentation skills, including the ability to deliver clear, compelling presentations to senior executives. Fluency in English required
Knowledge of payment services and related marketing is a plus
Strong self-management and organizational skills
Excellent time-management, organizational, and management skills that allow for high-level productivity in any working environment
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
10001+ employees
H1B Sponsorship
Visa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (459)
2024 (424)
2023 (416)
2022 (515)
2021 (351)
2020 (407)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Leadership Team
Ryan McInerney
Chief Executive Officer
Chris Suh
EVP & Chief Financial Officer
Recent News
2026-01-07
Payments Dive
2026-01-07
Payments Dive
2026-01-07
Company data provided by crunchbase