University of Florida · 3 days ago
Hotel Front Desk Student Assistant
Gainesville, FL
Part-time
Onsite
New Grad
$14/hr - $14/hrThe University of Florida is seeking a Hotel Front Desk Student Assistant to support operations at the Reitz Union. The role involves providing exceptional customer service, managing hotel reservations, and assisting guests with inquiries and directions.
Higher Education
No H1B
Responsibilities
Respond to and assist with emergency situations and building evacuations per department procedures or as instructed by building management staff
Provide exceptional customer service while maintaining a high level of professionalism
Demonstrate a desire and willingness to learn in a fast-paced team-oriented environment
Establish an exemplary work ethic by being proactive, self-motivated, and dependable
Participate in all scheduled meetings, trainings, and evaluations
Possess the ability to work weekends, evenings, holidays and academic breaks, as needed
Act as an ambassador for all Reitz Union areas as well as the University of Florida, providing accurate information and campus resources
Responsible for the operation of the hotel information desk which would include making room reservations, checking-in and checking-out hotel guests, and responding to hotel guest requests
Aide the visitors and patrons of the University of Florida Reitz Union by providing directions on locations throughout the Reitz Union, campus, and other various destinations
Maintain documentation and billing information regarding posting room charges and accounting procedures
Responsible for operating hotel switchboard (PBX) responding to hotel guests needs appropriately
Completes all training requirements upon being hired in a timely fashion
Ability to commit to working 10 or more hours per week
Other duties as assigned
Qualification
Required
Be a current University of Florida degree seeking student registered at a minimum of 6 credit hours per semester
Respond to and assist with emergency situations and building evacuations per department procedures or as instructed by building management staff
Provide exceptional customer service while maintaining a high level of professionalism
Demonstrate a desire and willingness to learn in a fast-paced team-oriented environment
Establish an exemplary work ethic by being proactive, self-motivated, and dependable
Participate in all scheduled meetings, trainings, and evaluations
Possess the ability to work weekends, evenings, holidays and academic breaks, as needed
Act as an ambassador for all Reitz Union areas as well as the University of Florida, providing accurate information and campus resources
Responsible for the operation of the hotel information desk which would include making room reservations, checking-in and checking-out hotel guests, and responding to hotel guest requests
Aide the visitors and patrons of the University of Florida Reitz Union by providing directions on locations throughout the Reitz Union, campus, and other various destinations
Maintain documentation and billing information regarding posting room charges and accounting procedures
Responsible for operating hotel switchboard (PBX) responding to hotel guests needs appropriately
Completes all training requirements upon being hired in a timely fashion
Ability to commit to working 10 or more hours per week
Preferred
Ability to work days, evenings and weekends
Possess the ability to work shifts during the early morning, evenings, weekends, breaks, and holidays
Proficient with verbal and written communication
Demonstrate previous experience of cash handling procedures and reconciliation
Demonstrate previous experience with customer service
Knowledge of computer and database systems
CPR and First Aid Certified, or willing to obtain
Company
University of Florida
University of Florida is a public land-grant research university in Gainesville, Florida.
Founded in 1853
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$6.83MKey Investors
Align TechnologyUS Department of EnergyNFWF
2025-06-02Grant
2024-09-17Grant· $2M
2024-09-10Grant· $0.18M
Leadership Team
Sri Kalyanaraman
Co-founder, VR for the Social Good Initiative
Chris Cowen
Senior Vice President and Chief Financial Officer
Recent News
2025-12-07
2025-12-05
Sports Business Journal
2025-12-02
Company data provided by crunchbase