Oreva Technologies, Inc. · 21 hours ago
Junior Desktop Support Analyst
Malvern, PA
Contract
Hybrid
New Grad, Entry Level
0+ years expOreva Technologies, Inc. is seeking a Junior Desktop Support Analyst to provide technical support in the healthcare/clinical industry. The role involves troubleshooting computer, printer, and network issues while ensuring superior customer service and adherence to client values.
ConsultingIT ManagementManagement ConsultingSoftware
Responsibilities
Need Entry Level Candidate with Healthcare/clinical Industry exp
6 months of related experience
A combination of experience and/or technical certifications may be considered in lieu of the educational requirements
Knowledge of computer, printer, and network troubleshooting and installation procedures
Demonstrated ability to diagnose and troubleshoot Microsoft products
Demonstrated ability to solve issues with healthcare/clinical applications
Commitment to Client’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in everyday performance and interactions
Demonstrated ability to work in a team environment as well as independently
Superior customer service skills and phone etiquette
Excellent documentation skills
Ability to work evening, weekend, and holiday coverage as needed and scheduled
Ability to travel up to 5%
Qualification
Required
6 months of related experience
A combination of experience and/or technical certifications may be considered in lieu of the educational requirements
Knowledge of computer, printer, and network troubleshooting and installation procedures
Demonstrated ability to diagnose and troubleshoot Microsoft products
Demonstrated ability to solve issues with healthcare/clinical applications
Commitment to Client's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in everyday performance and interactions
Demonstrated ability to work in a team environment as well as independently
Superior customer service skills and phone etiquette
Excellent documentation skills
Ability to work evening, weekend, and holiday coverage as needed and scheduled
Ability to travel up to 5%
Min of HS diploma/GED and One-year certificate from college or technical school or at least 1 year customer service-related experience and/or training or equivalent combination of education and experience
Company
Oreva Technologies, Inc.
Oreva Technologies is headquartered in Irving, TX. We provide staff augmentation services to IT and non-IT enterprises.
51-200 employees
H1B Sponsorship
Oreva Technologies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (6)
2021 (6)
2020 (4)
Funding
Current Stage
Growth StageCompany data provided by crunchbase