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BCforward · 1 week ago

Dynatrace Support Engineer

United States

Full-time

Remote

Mid Level

$65K/yr - $120K/yr

BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. They are seeking a Dynatrace Support Engineer to support and manage Dynatrace solutions, focusing on application performance monitoring and troubleshooting.

Information TechnologyRecruiting

H1B Sponsor Likely

Hiring Manager

Habeeb Ahmed

Qualification

Dynatrace solutions managementApplication performance monitoringDynatrace configurationAdministrationCloud platforms AWSCloud platforms AzureCloud platforms GCPContainer technologies DockerContainer technologies KubernetesScripting languages PythonScripting languages ShellAnalytical skillsCustomer service skillsIT infrastructure understandingProblem-solving skillsCommunication skills

Required

Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience)

Proven experience in supporting and managing Dynatrace solutions

Strong background in application performance monitoring and troubleshooting

Proficiency in Dynatrace configuration and administration for Dynatrace Managed environment including Cluster, ActiveGates and OneAgents

Proficiency in configuring anomaly detection, tagging, problem notification, alerting, tagging, and custom integrations

Optimize Dynatrace configurations to deliver actionable insights for system availability, performance, and resource utilization

Excellent analytical and problem-solving skills

Strong communication and customer service skills

Understanding of IT infrastructure, networking, and application development processes

Preferred

Experience with Infrastructure technologies, OS, VMWare, Firewalls, Storage, etc. is a plus

Experience with cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes) is a plus

Familiarity with scripting languages (e.g., Python, Shell scripting) is advantageous

Benefits

Major medical

HSA

Dental

Vision

Employer-provided group life

Voluntary life insurance

Short-term disability

Long-term disability

401k

Company

BCforward

Glassdoor3.2

BCforward is an information technology consulting and staffing firm.

Founded in 1998

Indianapolis, Indiana, USA

5001-10000 employees

https://www.bcforward.com

H1B Sponsorship

BCforward has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (8)

2023 (8)

2022 (6)

2021 (6)

2020 (1)