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Cape Cod Healthcare · 19 hours ago

Unit Secretary, Adult Psych

Massachusetts-Hyannis

Full-time

Onsite

New Grad, Entry Level

Cape Cod Healthcare is a healthcare organization seeking a Unit Secretary for their Adult Psych unit. The role involves maintaining patient records, handling communications, and ensuring compliance with healthcare policies and procedures.

Health Care

Responsibilities

Maintains accurate, complete and up-to-date patient records as prescribed by CPC policies and procedures, obtaining old record, reports, results, as instructed

Answers phones, relays call, and/or messages, calls ancillary departments, private physicians, other healthcare facilities, etc., as requested

Copies, faxes and scans materials as requested, obtains, correlates and processes records and reports as required by CCH, DMH and regulatory agencies and as requested by physicals, management, nurses or clinicians

Timely faxing all court paperwork to meet State requirement. Coordinating documents with the associated law firms and the court

Daily review of all patient’s paper medical record to ensure completion of all forms including, but not limited to: Release of Information, treatment plans, consent to treat, Medicare certifications/recertifications

Responds to requests for release of medical record information in accordance with established policy and procedures

Adheres to departmental operating procedures and maintains a cooperative and courteous relationship in all telephone and verbal communication with coworkers, physicians, volunteers, patients and allied healthcare professionals

Follows visitor policies and procedures, ensuring prior to the visitor entering the unit that the patient has agreed to the visitor, a face-to-face greeting is performed at the outside entrance, contraband is explained, and a search of any items brought onto the unit is completed

Prepares admissions packets while maintaining adequate quantity of forms, materials and supplies. Maintains reference materials

Demonstrates knowledge of Healthcare Information Systems

Represents hospital in the community and within the hospital by maintaining confidentiality regarding patients

Consistently provides service excellence to all patients, family members, visitors and co-workers

Performs other work related duties and activities as assigned or requested

Qualification

Medical Secretary experienceMicrosoft Office SuiteBLS certificationCrisis Prevention InterventionEnglish communicationOrganization skillsTime management skills