NEOGOV · 2 days ago
Technical Operations Coordinator
Norristown, PA
Full-time
Onsite
New Grad, Entry Level
$24.33/hr - $32.44/hrNEOGOV is a company that supports technology needs for various departments under Supervision Services. The Technical Operations Coordinator will assist in coordinating activities, providing technical support, and ensuring the maintenance of hardware and software for these departments.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assist the Technical Operations Supervisor in coordinating activities between all Supervision Services Departments with case management systems, as well as other applications such as CPCMS, JNET, PAJCIS and vendors
Support compliance with County policies and State and Federal legislation and standards
Provide technical assistance to assigned departmental personnel in support of computer hardware and software used in the application environment
Assist with data analysis extracted from case management systems to verify reports
Assist Technical Operations Supervisor with managing & maintaining hardware inventory, as well as conducting equipment inspections
Foster an environment that promotes diversity, equity and inclusion
Maintain a working knowledge of all hardware and software technologies used in the department
Train and support department personnel in the use of computer software and applications as needed
Demonstrate the ability to write, create, detail, and explain reports utilizing SQL and Crystal Reports
Collaborate with County Information & Technology Solutions Department and other vendors to meet technology needs of each department
Required to travel to various county buildings/offices on a daily/weekly basis; including offices in Pottstown, Willow Grove, Lansdale, Montgomery County Correctional Facility, Courthouse, One Montgomery Plaza)
Complete 16 hours of technology development training annually
Qualification
Required
Associate's Degree in Information Technology or an equivalent combination of education and experience may be substituted
Excellent written and oral communication skills
Excellent organizational skills
Knowledge of automated systems
Knowledge of computer languages
Knowledge of criminal justice system
Knowledge of department policies and procedures
Must be accurate, detail-oriented, organized, and have the ability to multi-task
Experience with MS Office products, SQL and Crystal Reports
Ability to work independently and in a team setting
Requires professionalism and a commitment to treating people with dignity and respect
Undergo a thorough pre-employment background investigation including drug screen
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase