IntePros · 3 days ago
Business Analyst
Philadelphia, PA
Contract
Onsite
Mid Level
$40/hr - $45/hr
3+ years expIntePros is seeking a Business Analyst for Enrollment Services who will act as a liaison between business stakeholders and IT development teams. The role involves understanding business needs and application functionality to drive solutions and improve processes.
ConsultingInformation TechnologyStaffing Agency
Hiring Manager
Victoria Angelone
Responsibilities
Develop a deep understanding of business needs, application functionality, and data workflows
Build strong relationships and serve as the primary point of contact for IT developers and business stakeholders
Gather and document preliminary business requirements, assess needs, and recommend appropriate solutions
Evaluate business processes by tracking, trending, and analyzing workflows and performance metrics
Reconcile client accounts related to enrollment and ID card activities by comparing client files to internal data sets
Analyze and summarize findings for leadership, internal business partners, and external customers
Research incident tickets and email inquiries; respond to program and application functionality questions; identify application defects and data issues
Track issue resolution and ensure timely follow-up with IT development teams
Participate in meetings and sprint planning sessions to ensure development progress aligns with sprint goals
Assist with training staff or collaborate with trainers to ensure new procedures are implemented with minimal disruption
Respond to complex or special requests requiring research, investigation, evaluation, and documentation
Develop and maintain work procedure manuals and documentation
Serve as a project lead for business initiatives that significantly impact processes, procedures, and workflows
Qualification
Required
Bachelor's degree in Business Administration preferred, or equivalent professional experience
Minimum of 3–4 years of proven experience working within a business unit
Self-motivated, highly organized, and detail-oriented
Strong analytical, problem-solving, and critical-thinking skills
Ability to manage multiple tasks effectively with strong time and project management skills
Proficiency with Microsoft Office Suite and SQL data tools
Excellent written and verbal communication, collaboration, and customer service skills
Company
IntePros
IntePros is an established, woman-owned, privately-held technology and business services consulting agency committed to building long-term relationships and helping more companies leverage the power of a more diverse workforce.
201-500 employees
H1B Sponsorship
IntePros has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (6)
2022 (7)
2021 (6)
2020 (13)
Funding
Current Stage
Growth StageLeadership Team
Loren Kovalcik
CEO
Company data provided by crunchbase