Support Technician jobs in United States
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Infojini Inc ยท 22 hours ago

Support Technician

Infojini Inc is seeking a Support Technician to provide on-site technology support primarily for Windows 11. The role involves assisting with hardware and software issues, performing inventory services, and supporting various technical needs at client office locations.

Information Technology
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H1B Sponsor Likelynote
Hiring Manager
Simran Kaur
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Responsibilities

Work on-site at client office locations
Occasionally drive personal vehicle between client office locations
Provide Technology Support for Windows 11 Lifecycle
Perform computer user data and software inventory services
Perform lifecycle replacement computer services
Provide computer technical hardware & software assistance
Perform user, hardware, software inventory services
Perform conference room technical support services
Perform committee and board meeting technical support
Complete assigned tasks in Ticketing System
Windows 11 Lifecycle support including deployments, user assistance, hardware inventory support

Qualification

Windows 11 supportTechnical support experienceComputer hardware assistanceCompTIA TechnicianServiceNow experienceImaging experienceSoftware installs experienceDiagnosing software issues

Required

Must have a minimum of 2 years of experience delivering a fully functional and operationalized solution
Must have provided technical support in the last 3 years
Must have experience in troubleshooting and working with Windows 11
Must have a minimum of 2 years of experience supporting desktops, laptops, tablets in an enterprise domain
Must have a minimum of 2 years of experience with Windows operating systems and user profile support
Must have a minimum of 2 years of imaging experience
Must have experience installing, maintaining, diagnosing, and preparing computer hardware, printers, plotters, and related peripherals using Microsoft software in a networked environment
Must have OS & Computer Hardware Lifecycle Replacement

Preferred

CompTIA Technician
ServiceNow experience
Software Installs experience
Experience with diagnoses, research and resolve computer software issues

Company

Infojini Inc

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Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises.

H1B Sponsorship

Infojini Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (11)
2022 (5)
2021 (10)
2020 (21)

Funding

Current Stage
Late Stage

Recent News

Baltimore Business Journal
Company data provided by crunchbase