TekWissen ® · 3 days ago
Apple & Mac ,Windows Support Technician
New York, NY
Contract
Onsite
Mid Level
$25/hr - $25/hrTekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan, and they are seeking an Apple & Mac, Windows Support Technician. The role involves performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktops and laptops, while ensuring customer satisfaction and adherence to service level agreements.
Information Technology
Responsibilities
Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation
Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, and peripherals Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation
Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Experience with Windows10/11 and Mac OSx 12.6 or later is a requirement
Qualification
Required
Experience with Windows10/11 and Mac OSx 12.6 or later is a requirement
Desktop/Laptop Repair
Laptop/ Desktop server experience
Mac (MONTEREY, VENTURA, SONOMA) AND WINDOWS OS EXPERIENCE IN A PROFESSIONAL SETTING
Preferred
Customer Facing Service
Windows 10/11 skills
MAC skills
Company
TekWissen ®
Welcome TekWissen, your premier partner in technology consulting, workforce solutions, payroll services, procurement, managed services, global capability centers, and venture capital support, specifically tailored for startups in the human capital sector.
Founded in 2009
1001-5000 employees
H1B Sponsorship
TekWissen ® has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (18)
2023 (11)
2022 (9)
2021 (16)
2020 (17)
Funding
Current Stage
Late StageLeadership Team
Rajanish Pandey
Client Partnership Manager
Company data provided by crunchbase