Bake'n Joy Foods, Inc. · 1 day ago
Director of Supply Chain
North Andover, MA
Full-time
Onsite
Director/Executive
$142K/yr - $190K/yr
10+ years expBake’n Joy Foods, Inc. is a family-owned manufacturer of top-quality bakery products with a commitment to providing value to customers. The Director of Supply Chain is responsible for overseeing demand and production planning, warehousing, logistics, and customer service, ensuring timely delivery of safe, quality food products.
BakeryFood and BeverageManufacturing
Hiring Manager
Kyle Quimby
Responsibilities
Develop and execute the supply chain strategy in alignment with business goals
Lead all Supply Chain responsibilities, including planning, staffing, and organizational development
Ensure consistent execution of systems and processes to create a safe work environment, deliver high-quality products, and deliver a superior customer experience
Implement performance targets and monitor metrics, SOPs, and KPIs
Design, launch, and institutionalize a formal S&OP (Sales & Operations Planning) process that integrates demand, supply, and financial planning
Create a demand planning function and transition production planning from MFG to Supply Chain
Lead demand planning and forecasting processes in collaboration with Sales and Marketing to achieve accurate, data-driven forecasts
Oversee production planning to ensure optimal use of manufacturing resources and alignment with customer demand
Drive continuous improvement in forecast accuracy, capacity utilization, and customer fill rates
Collaborate with plant and production leadership to manage scheduling and labor constraints
Lead and manage the warehouse, logistics, and transportation teams and functions
Manage relationships with third-party logistics (3PL) providers, carriers, and distribution partners
Implement best practices in cold chain management and food safety compliance
Achieve on-time delivery to customers, retail distribution centers, and foodservice partners
Ensure compliance with all regulatory requirements related to food storage and transportation
Lead the customer service function to ensure accurate, timely, and complete order fulfillment
Monitor key customer service metrics (OTIF, order accuracy, lead times) and drive root cause problem-solving issues
Serve as the key escalation point for major customer supply or service challenges
Implement metrics, KPIs, and dashboards to track supply chain performance and identify improvement opportunities
Champion continuous improvement methodologies across all supply chain functions
Evaluate and implement technology solutions (ERP, MRP, forecasting tools) to enhance visibility and planning accuracy
Build, mentor, and lead a high-performing supply chain team across planning, logistics, and customer service functions
Foster a culture of accountability, collaboration, and operational excellence
Develop organizational capabilities to support future growth and complexity
Qualification
Required
Bachelor's degree in Supply Chain Management, Operations, Business, or a related field; MBA or advanced degree preferred
10+ years of progressive supply chain experience, including at least 5 years in a leadership role within food or beverage manufacturing
Proven success in developing and executing an S&OP process in a manufacturing environment
Strong understanding of demand planning, production scheduling, inventory management, and logistics
Experience with ERP/MRP systems and advanced Excel or analytics tools
Demonstrated track record of cost reduction, service improvement, and process optimization
Preferred
APICS certification (CPIM, CSCP) is a plus
Experience with continuous improvement methodologies (e.g., Lean, Six Sigma)
Benefits
Affordable, quality healthcare for our associates and their families
Life insurance and disability benefits
Retirement benefits
Company
Bake'n Joy Foods, Inc.
Bake'n Joy is a premier manufacturer of quality bakery products for the professional baker servicing supermarket instore bakeries, food service operations and retail bakeries since 1941.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase