Retail Cosmetics Sales Associate, Walden Galleria jobs in United States
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Macy's · 1 week ago

Retail Cosmetics Sales Associate, Walden Galleria

Macy's is a storied retailer that has been a part of American culture for over 160 years. They are seeking a Cosmetic Sales Colleague, also known as a Beauty Advisor, who will provide expert advice and create personalized shopping experiences for customers while driving sales and building client relationships.

Consumer GoodsFashionRetail

Responsibilities

Serve as a trusted expert for customers in all things beauty
Offer expert advice, conduct product demonstrations, and provide tailored consultations including makeup application and skincare recommendations
Build and manage a loyal client base through consistent follow-up and personalized service
Maintain a clean and organized sales floor and counter, refresh signage and pricing, and assist with merchandise moves as needed
Support colleagues with honesty, care, and collaboration to better serve customers
Achieve sales goals and learn from each other to deliver individual and store results
Deliver personalized beauty experiences by building relationships with customers and uncovering their needs
Drive sales and client loyalty by maintaining an organized and shoppable space and participating in sales events
Acquire new customers by opening credit accounts and sharing loyalty benefits
Effectively use point-of-sale technology and digital tools to streamline transactions

Qualification

Customer service experienceSales skillsProduct knowledgePoint-of-sale technologyClienteling toolsEffective communicationTeam collaborationRelationship building

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products
Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education
Meeting and surpassing daily sales goals by delivering exceptional service
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
At least 1 year of customer service or selling experience required
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Company

Macy's is America’s store for life. The largest retail brand of Macy's, Inc.

Funding

Current Stage
Late Stage

Leadership Team

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Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
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Michael Krans
VP of media network
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Company data provided by crunchbase