Gigs · 2 days ago
AI Product Manager
New York
Full-time
Hybrid
Senior LevelGigs is a tech company focused on building a platform for mobile services that simplifies global connectivity. The AI Product Manager role involves leading the development of AI solutions, automating processes, and enhancing customer experiences in a complex telecom environment.
SoftwareSubscription ServiceTelecommunicationsWireless
Responsibilities
Partner with our customers and internal teams to identify high-impact opportunities for automation
Work hands-on with LLMs, AI Agents, and third-party tools to rapidly prototype and validate ideas before shipping at scale
Own quality, ensuring AI outputs meet or exceed human-level CSAT
Build and lead a high-performance team dedicated to developing and scaling production-ready AI solutions and infrastructure
Build foundational technology (e.g. MCP) to allow AI agents to work seamlessly with Gigs
Measure and communicate internally and externally about the impact of automation at Gigs
Qualification
Required
A builder with a track record of shipping products that reached broad adoption
Hands-on AI experience delivering production products with the latest tools (MCPs, LLMs, RAGs, AI agents)
Strong product sense and bias for action—knowing when to go deep and when to move fast
Excellent written communication and executive presentation skills
Familiarity with great API design and a deep understanding of Gigs' role in telecom
Preferred
You have experience building internal tools for operationally intensive businesses
You have a proven ability to build and lead high-output teams
You have experience founding a company or taking products from 0→1
You have basic coding background
Benefits
Competitive compensation
Stock options
Stipends for your home office or work setup
A budget for learning and development to fuel your career
A free phone and international data plan
Company
Gigs
Gigs provides a telecom-as-a-service solution that enables businesses to offer wireless subscriptions for smartphones and wearables.
Founded in 2020
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$97MKey Investors
Ribbit CapitalGradient
2024-12-12Series B· $73M
2022-09-21Convertible Note· $4M
2022-04-21Series A· $20M
Leadership Team
Jean-Sébastien Ariza
Head of Strategic Partnerships & Expansion
Recent News
Morningstar.com
2025-09-12
2025-03-11
2025-03-06
Company data provided by crunchbase