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Mastercard · 1 day ago

Director, Product Development F/T

O'Fallon, Missouri

Full-time

Hybrid

Mid, Senior Level

$156K/yr - $265K/yr

7+ years exp

Mastercard is a leading company in digital payments, seeking a Director of Product Development to enhance their merchant solutions. The role involves driving the implementation of key customer solutions, leading workshops, and providing technical support to ensure the successful design and execution of consumer experiences.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Drive the successful implementation of key reference customers (PSP/ISV and merchants)

Lead technical discovery and solution development workshops with the customers and design best in class consumer experiences and scalable technical solutions that delivers on the business goals

Provide specialist support to the sales teams in pre- and post-sale partner and merchant meetings with detailed technical understanding of product features to identify and implement solutions

Be the voice of the customer to incorporate customer feedback in the product design and help inform global product roadmap

Provide expert level product and technical implementation support to Customer Delivery and customers implementing the solutions

Communicate situationally with technically literate and non-literate stakeholders to build and implement new features as required

Provide local support and training to Customer Delivery teams (and customers where required) on the product and best practices in implementation

Liaise with the support organization to ensure key customer operational and support issues are managed effectively and the sales teams are adequately briefed on any issues

Qualification

Product managementDesigning payment productsPayment processing flowsPayment technologiesDesigning scalable consumer experiencesTechnical implementation supportCustomer feedback incorporationTrainingSupportCommunication skills

Required

Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, Information Technology, or related

seven (7) years of progressively responsible experience in job offered or as a Product Manager, Product Owner, Technical Product Owner, Technical SME, Business Analyst, or related

experience with SME (7 years)

experience with Product management (7 years)

experience with Designing payment products (5 years)

experience with Payment processing flows (5 years)

experience with Payment technologies (5 years)

experience with Designing scalable consumer experiences (2 years)

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (540)

2024 (319)