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MVP Health Care · 1 day ago

Health Insurance Navigator

Schenectady, NY

Full-time

Hybrid

Entry Level

$51K/yr - $68K/yr

2+ years exp

MVP Health Care is on a mission to create a healthier future for everyone, and they are seeking a Health Insurance Navigator to contribute to their efforts. This role involves spearheading membership growth initiatives, conducting outreach activities, and fostering relationships within the community to enhance health care delivery.

Health CareHealth InsuranceInsuranceMedicalNon Profit

Responsibilities

Spearhead our membership growth initiatives in crucial target areas by identifying eligible individuals and seamlessly enrolling them in a variety of plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA) products, and Dual Eligible Special Needs Plans (D-SNP)

Conduct both individual and group outreach activities to present our innovative health care solutions on- and off-site at various events—from health fairs and community expos to festivals and holiday-themed gatherings—ensuring MVP's presence is both seen and felt. Your collaborative efforts alongside our Field Marketing and Community Engagement Representatives will be pivotal in driving growth and visibility in assigned territories

Foster positive relationships with community-based organizations, medical provider partners, and community contacts to develop a robust network within your territory

Generate, track, and convert qualified leads and referrals into MVP customers

Lead two monthly events that highlight our progressive health solutions directly to the communities we serve, strengthening ties and enhancing our brand's impact

Navigate the local landscape with required travel, embracing the opportunity to bring MVP's customer-centric philosophy to life across our footprint

Participate in necessary screenings and provide proof of immunization as part of our commitment to community well-being

Demonstrate the dynamic capability to transport up to 30 lbs. of promotional materials, which play a key role in educating and empowering our customers about their health care choices

Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing health care delivery and being the difference for the customer

Qualification

Customer service experienceHealth care industry experienceAssociate degreeBilingual EnglishBilingual SpanishCuriosityHumilityCommitment to customers

Required

Two or more years in a customer service or sales environment, with some experience in the health care industry such as a hospital, medical office, or health insurance company

An Associate degree or equivalent combination of education and related experience

The availability to work full-time, virtual with daily local travel (some evening and weekend hours required)

Must have a valid driver's license

Curiosity to foster innovation and pave the way for growth

Humility to play as a team

Commitment to being the difference for our customers in every interaction

Preferred

The ability to speak more than one language preferred (for example, English and Bengali, Hindi and/or Spanish)

Benefits

Growth opportunities to uplevel your career

A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team

Competitive compensation and comprehensive benefits focused on well-being

An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.