SHI International Corp. · 3 days ago
Director - Sales Operations
Somerset, NJ USA
Full-time
Onsite
Director/Executive
$150K/yr - $195K/yr
7+ years expSHI International Corp. is a global provider of IT solutions and services, and they are seeking a strategic, data-driven Director of Sales Operations. This role is critical in optimizing sales operations, overseeing analytics, forecasting, and quota management to drive commercial performance.
HardwareInformation TechnologySoftware
Responsibilities
Develop, enhance, and standardize sales performance reporting, maintaining core KPIs while designing new metrics aligned with evolving business needs
Oversee the quota deployment process, ensuring accurate, timely, and strategically aligned target settings for sales teams and leadership
Lead the sales forecasting process, leveraging CRM, Power BI, and other analytical tools to improve forecast accuracy, transparency, and predictability
Partner with the CRM strategy team to optimize system usage, workflow design, data governance, and process efficiency
Collaborate with compensation and Anaplan development teams to align incentive structures with performance goals and modelling to support plan design
Work closely with sales leadership and team managers to ensure alignment on forecasting cycles, organizational design changes, and operational effectiveness
Partner with BI and analytics teams to drive standardization of dashboards and ensure reporting meets the needs of executives and business stakeholders
Ensure all sales operations outputs align tightly with corporate strategy and go-to-market objectives
Lead initiatives to consolidate, scale, and standardize sales processes, driving efficiency and operational consistency across the organization
Lead, mentor, and develop a high-performing team of analysts responsible for reporting, quota deployment, and operational support
Qualification
Required
Completed Bachelor's Degree in Business or a related field, or relevant work experience required
7-10 years of experience in Sales, Operations, or a relevant functional area
4+ years of experience in a management position required
Ability to travel to SHI, Partner, and Customer Events
Ability to travel 25%
Extensive experience in sales operations, ideally in a leadership capacity within a complex and high-growth organization
Strong understanding of CRM systems such as Dynamics, Salesforce and business intelligence platforms such as Power BI
Demonstrated ability to design, implement, and evolve KPIs and performance frameworks
Proven track record of driving cross-functional collaboration with sales, finance, and go-to-market teams
Strong leadership capabilities with experience developing high-performing operational teams
Benefits
Medical
Vision
Dental
401K
Flexible spending
Company
SHI International Corp.
Think of SHI as your personal technology concierge.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Thai Lee
President and CEO
Dave Gruver
Field Chief Technology Officer
Recent News
Government Technology US
2025-11-08
Business Wire
2025-11-08
Company data provided by crunchbase