Admissions Services Manager jobs in United States
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Project Kitty Hawk · 2 weeks ago

Admissions Services Manager

Project Kitty Hawk is dedicated to building pathways for adult learners to earn high-quality degrees and credentials from North Carolina’s public universities. The Admissions Services Manager will oversee the Application Specialist teams, ensuring recruitment and student services expectations are met while supporting the strategic vision of the admissions department.

EducationMarketingNon ProfitTraining

Responsibilities

Ensuring best practices are implemented and adhered to for student outreach, pipeline management, and student conversions
Leading quality assurance of Application Specialists by monitoring individual performance on key metrics and leading the development of individual contributors
Partnering with Manager of Admissions Operations and Partnership Success and Director of Admissions to continue the development and success of the internal Admissions Services team at Project Kitty Hawk
Duties include development and analysis of recruitment strategy and execution
Assist in hiring, onboarding and developing new Application Specialists
Partner with various departments outside Admissions including Operations, Student Success, Partnership Success, and Marketing to ensure holistic success at PKH

Qualification

Admissions managementEnrollment managementHigher Education leadershipSalesforceProcess improvementTeam buildingChange managementQuality assuranceCross functional collaboration

Required

Bachelor's degree required
5+ years of experience in admissions, enrollment management, or student recruitment
2+ years of experience in Higher Education leadership
Experience supporting online or non-traditional academic programs
Familiarity with enrollment forecasting, capacity planning, and conversion modeling
Experience building or scaling in-house admissions teams
Strong change-management and process-improvement background
Proven experience in quality assurance and performance management of student-facing teams
Experience in Salesforce or comparable CRM platforms

Benefits

Full medical/dental/vision coverage
A 401K with match
A generous time-off policy with paid volunteer time
Competitive salaries with the potential for performance bonus
Remote working flexibility

Company

Project Kitty Hawk

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Project Kitty Hawk is a nonprofit education organization that offers faculty management, program design, and enrollment support services.

Funding

Current Stage
Growth Stage

Leadership Team

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Jerraé W.
Chief Financial Officer
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Caitlin Nimocks
People Operations Business Partner
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Company data provided by crunchbase