Hydrite · 22 hours ago
Field Technologist (Water)
Hydrite Chemical is a family-driven company focused on providing exceptional technical service support for water treatment systems. The Field Technologist role involves hands-on support for system installations, maintenance, troubleshooting, and optimization while ensuring customer satisfaction and effective system design.
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Responsibilities
Uphold Hydrite Chemical’s Mission and Vision through strong internal and customer focus
Respond promptly to customer and account manager needs based on established priorities
Quote, specify, and execute assigned projects, preventative maintenance, and service requests, including installations, commissioning, upgrades, and startup support
Install, configure, maintain, and troubleshoot water and wastewater treatment systems and feed equipment, including plumbing, controllers, and polymer dilution systems
Support system startups, plant surveys, product trials, and post-startup verification
Conduct plant surveys to identify customer and prospect needs and recommend best-fit treatment solutions
Serve as a technical resource to customers, Field Service staff, and sales teams through training, troubleshooting, and onsite support
Troubleshoot equipment and treatment programs, implement corrective actions, and optimize system performance
Identify new opportunities and support long-term business growth through technical insight
Manage personal project lists, time, materials, tools, and equipment
Work independently in the field while collaborating with internal teams
Prepare clear, timely service reports, proposals, and documentation in accordance with SOPs
Perform all duties outlined in relevant SOPs and other responsibilities as assigned
Qualification
Required
Strong mechanical aptitude
Practical field experience
Commitment to delivering exceptional customer service
Frequent travel, including overnight stays, throughout the Midwest region spanning from Iowa and Missouri to Ohio and Pennsylvania
Communication and interpersonal skills
Ability to read, write, and speak English
Extensive travel and frequent overnight stays
Driving or riding in an auto, or aircraft, from 3 to 6 hours at a time
Standing for extended periods of 3 to 4 hours
Frequent 12 to 16 hour workdays may be required because of travel and customer commitments
Frequent lifting of 25 to 50 pounds
Ability to climb ladders and stairs
Frequent turning, twisting, stooping, bending, and reaching
Preferred
Bachelor's Degree in chemical or mechanical engineering
3-5 years related field experience
Identifying and writing project scopes
Specifying equipment
Partnering on equipment implementation and installation
Starting up of field devices
Provide internal and customer training
Benefits
Up to 10% Retirement Contribution
$600 per Year Wellness Incentive
Two-Three Weeks Starting Paid Time Off
Medical, Dental, and Vision - Eligible first day of the month following hire date.
401k and profit sharing
Medical/dental/vision/life insurance
Paid time off
Tuition reimbursement
Adoption assistance
Legal services insurance
Scholarship awards for children of employees
Summer picnic
Community giving events
Free family wellness coaching including nutritionist and fitness coach
Company
Hydrite
At Hydrite we are family driven, financially strong, and looking for problem solvers to join our growing team.
Funding
Current Stage
Late StageRecent News
2025-09-29
2025-08-19
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