Raas Infotek ยท 1 day ago
Servicenow Developer -CMDB (USC / GC Only)
United States
Contract
Remote
Mid LevelRaas Infotek is seeking a Servicenow Developer -CMDB to manage and enhance the Configuration Management Database (CMDB) and ensure the accuracy of IT asset information. The role involves collaborating with various teams to design, implement, and maintain CMDB processes while driving improvements in data integrity and service delivery.
Information Technology
No H1B
U.S. Citizen OnlyHiring Manager
Ravi kumar
Responsibilities
CMDB Engineer is responsible for the lifecycle of IT assets (Acquisition through End of Life) as well as building and maintain Configuration Management Data Base (CMDB)
Managing and enhancing the CMDB (Configuration Management Database) using Service Graph Connectors (SGCs) to integrate data from various sources, roles include CMDB Analyst, Discovery Engineer, and Developer, requiring skills in data modeling, integrations, scripting, and CSDM for data accuracy and automated service delivery
Develops custom solutions, integrations, and automation, often leveraging SGCs to streamline processes
CMDB & CSDM: Deep understanding of data modeling, configuration items (CIs), and the Common Service Data Model
The role is responsible to ensure complete and accurate IT Hardware Asset information, their relationship to IT Services in the CMDB
Drives Key Performance Indicators and aligns them with strategic technology goals
Identifying opportunities and engaging other support organizations to create or improve CMDB processes and tools to meet identified needs
Improve CI data integrity regarding classes, naming conventions, attributes, data sources, and relationships
Conduct configuration audits and reconciliation
Maintains CIs to ensure CMDB accuracy and completeness
Drives visibility on unauthorized CI changes or alterations to environment
Works with other ITSM processes to understand new requirements and identify how Configuration management can support
Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned
Perform SDLC activities required to enhance the ServiceNow platform
Oversees the development of strategy, process alignment, performance measurement, training, and communications
Validating and cleansing the data from authoritative sources before integrating it into CMDB
Implementing error handling mechanisms to capture and handle any data integration errors or failures
Qualification
Required
CMDB Engineer is responsible for the lifecycle of IT assets (Acquisition through End of Life) as well as building and maintain Configuration Management Data Base (CMDB)
Managing and enhancing the CMDB (Configuration Management Database) using Service Graph Connectors (SGCs) to integrate data from various sources, roles include CMDB Analyst, Discovery Engineer, and Developer, requiring skills in data modeling, integrations, scripting, and CSDM for data accuracy and automated service delivery
Develops custom solutions, integrations, and automation, often leveraging SGCs to streamline processes
CMDB & CSDM: Deep understanding of data modeling, configuration items (CIs), and the Common Service Data Model
The role is responsible to ensure complete and accurate IT Hardware Asset information, their relationship to IT Services in the CMDB
Drives Key Performance Indicators and aligns them with strategic technology goals
Identifying opportunities and engaging other support organizations to create or improve CMDB processes and tools to meet identified needs
Improve CI data integrity regarding classes, naming conventions, attributes, data sources, and relationships
Conduct configuration audits and reconciliation
Maintains CIs to ensure CMDB accuracy and completeness
Drives visibility on unauthorized CI changes or alterations to environment
Works with other ITSM processes to understand new requirements and identify how Configuration management can support
Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned
Perform SDLC activities required to enhance the ServiceNow platform
Oversees the development of strategy, process alignment, performance measurement, training, and communications
Validating and cleansing the data from authoritative sources before integrating it into CMDB
Implementing error handling mechanisms to capture and handle any data integration errors or failures
Company
Raas Infotek
RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions.
Founded in 2010
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase