dentsu · 2 days ago
Account Manager (Retail Media Network)
Dentsu is a leading global marketing and advertising agency, and they are seeking an Account Manager to drive media campaign success across their Retail Media Network. The role involves leading campaign planning, execution, performance tracking, and managing client relationships while collaborating with internal teams and external vendors.
AdvertisingInformation ServicesMarketing
Responsibilities
Own the full post-sale campaign lifecycle across a portfolio of high-impact vendor accounts, with autonomy to manage pacing, execution, and performance delivery
Lead strategic campaign planning in partnership with Sales, aligning on client goals, media tactics, budget allocation, and execution timelines
Translate complex media plans into actionable deliverables across internal systems (Salesforce, Monday.com, SmartSheet, Google Sheets) and trackers
Act as the primary client liaison, maintaining high-touch communication to manage expectations, field questions, and proactively solve challenges
Oversee campaign setup, audience strategy enablement, creative intake and approvals, trafficking coordination, and real-time optimizations
Partner with media and analytics teams to evaluate campaign performance, ensure accurate reporting, and translate insights into client-facing recommendations
Lead regular campaign review calls and post-campaign wrap presentations to drive transparency, client trust, and repeat business
Collaborate with Sales on renewal and upsell strategies, including identification of optimization opportunities and incremental budget asks
QA campaign materials and trafficking plans to ensure accuracy and compliance with retailer specifications
Contribute to internal process evolution by documenting campaign nuances, sharing learnings, and supporting system/tool improvements
Qualification
Required
4+ years of experience in digital or retail media within an account management, media planning, or client services function
Strong knowledge of retail media campaign workflows, platforms, and KPIs (e.g., iROAS, reach, clicks)
Excellent project management skills with the ability to juggle multiple workstreams, deadlines, and cross-functional stakeholders
Proven success managing client relationships and navigating complex internal teams to deliver results
Proficiency in workflow and campaign systems: Salesforce, Monday.com, Excel, SmartSheet, Google Sheets, Tableau
Familiarity with programmatic platforms (e.g., The Trade Desk, Criteo) and third-party data platforms (e.g., LiveRamp)
Comfortable leading meetings, giving presentations, and distilling performance results into actionable insights
Detail-oriented, self-motivated, and proactive in owning deliverables and improving team processes
Bachelor's degree or equivalent experience required
Benefits
Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Flexible paid time off
At least 15 paid holidays per year
Paid sick and safe leave
Paid parental leave
Company
dentsu
We are dentsu.
Funding
Current Stage
Late StageTotal Funding
$24.88MKey Investors
Epiris
2012-07-12Acquired
1993-11-01Private Equity· $24.88M
Recent News
Morningstar.com
2025-06-13
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