Cooper University Health Care · 2 months ago
PATIENT ACCESS NAVIGATOR I - HYBRID
CAMDEN, NJ
Full-time
Hybrid
New Grad, Entry LevelCooper University Health Care is committed to providing extraordinary health care and is seeking a Patient Access Navigator I. The role involves serving as a centralized point of patient access to various medical services while delivering exceptional experiences to patients and physicians in a fast-paced environment.
Health CareInnovation Management
Responsibilities
Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines
Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network
Qualification
Required
Minimum experience within a Customer Service, Contact Center or scheduling environment, preferably within a Healthcare environment
High School diploma or equivalent required
Must display a genuine interest in providing an excellent Customer Experience that aligns with Cooper's business goals related to patient access throughout the Cooper landscape
Excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner
Ability to maintain (or exceed) minimum quantitative and qualitative performance metrics and expectations defined for position
Team player with a genuine interest in resolving customer issues
Must enjoy interacting and working collaboratively in a team environment
Ability to analyze issues and quickly identify the best resolution for the situation, solid decision-making skills
Must demonstrate adaptability and flexibility while working within a fast-paced, ever-changing environment. Ability to learn new things quickly
Must have excellent time management and organizational skills
Must be a strong computer user, including proficiency in the use of the Internet, Excel, Word and Outlook
Must be able to work varied hours/shifts as business needs change and evolve
Must be able to wear a telephone headset and manipulate objects such as a pen, keyboard and mouse
Preferred
Experience in or knowledge of any of the following is preferred: central scheduling, medical terminology, insurance verification, registration, or hospital/physician office
Knowledge of EPIC systems a plus
Bilingual skills are a plus
Benefits
Health
Dental
Vision
Life
Disability
Retirement
Company
Cooper University Health Care
Cooper University Health Care is the leading academic health system in South Jersey and provides access to primary, specialty, tertiary, and urgent care, all within one complete health system.
Founded in 1887Camden, New Jersey, USA
10001+ employees
H1B Sponsorship
Cooper University Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (3)
2023 (10)
2022 (12)
2021 (10)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$0.1MKey Investors
Foundation For Health Advancement
2023-08-14Grant· $0.1M
Leadership Team
Anthony Mazzarelli
Co-President / Chief Executive Officer
Brian Reilly
Chief Financial Officer
Recent News
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