The Heritage Group · 2 days ago
HR Administrator
The Heritage Group is a family-owned business focused on construction and materials, environmental services, and specialty chemicals. They are seeking an HR Shared Services Administrator to support day-to-day operations in managing the employee lifecycle from hire to termination, while providing frontline support for HR inquiries and ensuring compliance with company policies.
ConstructionEnergyInfrastructureRecyclingVenture Capital
Responsibilities
Serves as the first point of contact for employee inquiries via the Employee Hub inbox and phone line; resolves Tier 1 requests or routes to appropriate team members
Provides frontline support for Workday, payroll, and benefits questions, including navigation, enrollments, eligibility, status changes, and general plan provisions
Ensures accurate maintenance of employee details in accordance with company policies and legal requirements
Identifies opportunities for process improvement and collaborates on implementing solutions
Maintains strict confidentiality and demonstrates the highest level of integrity in handling sensitive employee information
Consistently models behaviors aligned with the values of the HR Shared Services team and The Heritage Group's organizational culture
Regularly reviews and updates process documentation to ensure alignment with current practices
Assists with ongoing HR projects, cyclical processes, and cross-functional initiatives as needed
Stays informed on regulatory changes through regular participation in HR webinars and training session
Manages employee lifecycle transactions in Workday, including new hires, job changes, and terminations
Processes benefits enrollments, life events, and terminations in Workday; conducts audits to ensure data accuracy with insurance carriers
Supports the annual benefits open enrollment process by assisting with system testing, employee outreach, and inquiry resolution
Completes Verifications of Employment (VOE) in a timely and accurate manner
Manages short- and long-term disability leaves, including tracking leave periods, submitting insurance forms, and coordinating payment timelines
Facilitates tuition reimbursement by reviewing, approving, and submitting payment requests
Oversees several monthly audits (e.g., Age Reduction, Overage Dependent, Leave of Absence, Early Retirement) to maintain compliance and data accuracy
Participates in system testing and validation activities related to open enrollment, benefits changes, and mergers/acquisitions
Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company’s core values, competencies, and skills
Qualification
Required
Bachelor's Degree, preferably in HR or related field with 1+ years' experience or 5+ years of equivalent experience without a degree
1+ Applicable experience in benefit and compensation plans, leave management, policy, and HR cyclical processes for a mid-size organization
Knowledge of employee benefits and applicable laws
Proficient with Microsoft Office Suite and HRIS systems (preferably Workday)
Highly detail-driven with an emphasis on accuracy, coupled with the ability to think broadly
Proven organizational skills with an ability to prioritize work in an environment with competing demands
Demonstrates self-awareness and desire to develop personal capabilities
Ability to hold themselves to high standards
Courage to take initiative in unfamiliar or ambiguous circumstances
Excellent verbal and written communication
Demonstrated creative thinking and problem solving, specifically in the area of improving process efficiency
Excellent customer service skills
Ability to maintain confidentiality and the highest degree of integrity
Preferred
experience in Workday or other HR information systems
Professional in Human Resources (PHR) - Human Resource Certification Institute (HRCI) Upon Hire
Senior Professional in Human Resources (SPHR) - Human Resource Certification Institute (HRCI) Upon Hire
Certified Employee Benefit Specialist (CEBS) - International Foundation of Employee Benefit Plans (IFEBP) Upon Hire
SHRM-CP - Society of Human Resource Management (SHRM) Upon Hire
Company
The Heritage Group
The Heritage Group specializes in energy, refining, chemicals, construction, environmental, and recycling sectors seeking opportunities.
Funding
Current Stage
Late StageRecent News
globalventuring.com
2025-11-12
Inside INdiana Business
2025-04-26
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