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Roto-Rooter Plumbing and Drain Service · 2 days ago

Office Coordinator

Chicago, IL

Full-time

Onsite

Entry, Mid Level

$22/hr - $25/hr

1+ years exp

Roto-Rooter Plumbing and Drain Service is North America's largest plumbing, drain cleaning, and water cleanup services provider. They are seeking an Office Coordinator to manage and coordinate office administrative and clerical activities for their Schaumburg branch, acting as a vital link between the Corporate Home Office and the branch while ensuring effective communication and administrative procedures.

Customer ServiceService IndustryWater

Responsibilities

Act as a vital link between our Corporate Home Office and the branch, addressing general employee inquiries while fostering open communication among customers, management, office staff, and service technicians

Computes payroll for office staff and works with the payroll representative to resolve any payroll discrepancies

Ensures that proper administrative procedures and policy are being utilized

Assigns tasks and shifts to office staff and ensures that all shifts are covered with the appropriate office personnel. Trains office employees as needed

Conducts interviews and contributes to hiring decisions for office employees

Communicates with customers as needed, which may include resolving customer complaints about services

Other office duties as needed

Qualification

Supervisory experienceBasic mathematicsWritten communication skillsOral communication skillsCustomer service skills

Required

Acceptable background check per company policy

Minimum of High School diploma or equivalent is required

Must have good written and oral communication skills for effective customer service

Basic mathematics is a skill that is frequently used

Preferred

Associates degree in Business or related field preferred

1-3 years of supervisory experience in a service industry preferred

Benefits

Medical insurance with a Prescription Drug Card

Accident and Critical Illness Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Training

Life Insurance

Matching 401K Retirement Savings Plan

Tuition Reimbursement

Profit Sharing

Company

Roto-Rooter Plumbing and Drain Service

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The official LinkedIn page for Roto-Rooter Plumbing & Water Cleanup Service, North America's largest provider of plumbing repair and drain cleaning services.

Founded in 1935

Cincinnati, Ohio, USA

1001-5000 employees