Comcast · 2 months ago
Community Account Representative, Community Account Sales
PA - Pittsburgh, 300 Corliss St
Full-time
Onsite
Entry, Mid Level
$46K/yr - $66K/yr
2+ years expComcast is a Fortune 50 leader in media and technology, seeking a Community Account Representative to increase subscriber numbers and product penetration in multi-dwelling properties. The role involves selling and promoting Comcast products, developing strong relationships with property management, and providing ongoing sales support.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Demonstrates advanced knowledge of Comcast products, selling and promoting offerings to customers on-site within multi dwelling units. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, highspeed internet, voice and XFINITY Home
Meets and exceeds sales goals including net add improvement and penetration goals as established by local market. Drives customer acquisition, awareness, retention and interest in XFINITY products, bundles and offers at the property level by leveraging available programs (e.g., community rewards for property staff, events, marketing collateral, channel resources and online/digital tools)
Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical, or customer care issues. Leads fast resolution of product and customer care issues across customer care, billing and technical support as a single point of contact who is helpful to the customer and property staff and also to internal teams
Develops strong working relationships with property management and leasing staff of MDU properties and leverages their support through onsite programs and events
Calls on and visits all new build MDU properties on regular and consistent basis prior to and following occupancy; manages and attends frequent on-site events to generate subscriber growth. For new build and win back properties ensures that Comcast services are available prior to occupancy dates
Effectively utilizes Microsoft Office, Google, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Qualification
Required
High School Diploma / GED (Required)
2-5 Years of relevant work experience
Demonstrates advanced knowledge of Comcast products, selling and promoting offerings to customers on-site within multi dwelling units
Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, highspeed internet, voice and XFINITY Home
Meets and exceeds sales goals including net add improvement and penetration goals as established by local market
Drives customer acquisition, awareness, retention and interest in XFINITY products, bundles and offers at the property level by leveraging available programs
Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical, or customer care issues
Develops strong working relationships with property management and leasing staff of MDU properties
Calls on and visits all new build MDU properties on regular and consistent basis prior to and following occupancy
Effectively utilizes Microsoft Office, Google, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Communication skills
Critical Thinking Problem Solving skills
Customer-Focused skills
Persuasion skills
Professional Integrity
Relationship Building skills
Resilience
Self Motivation
Technical Knowledge
Workplace Organization skills
Benefits
Best-in-class Benefits to eligible employees
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
Fierce Network
2026-01-11
2026-01-07
2026-01-07
Company data provided by crunchbase