This job has closed.

Cigna Healthcare · 2 days ago

Provider Claims Support Sr. Analyst - Express Scripts - Remote

United States

Full-time

Remote

Senior Level

$62K/yr - $104K/yr

Cigna Healthcare is a leading health services company, and they are seeking a Senior Analyst for Provider Claims Support. This role is responsible for assisting Network Providers and Internal Business Partners with provider-submitted claims and managing operational activities in compliance with Express Scripts' requirements.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Provides daily operational support for claim issues arising from provider inquiries, as well as internally and externally identified claims issues

Performs operational support activities including claim investigation, reject validation, and escalated issue management

Collaborates with cross-functional internal and external teams to provide ongoing support of Sponsors and their requirements

Serves as a subject matter expert in claims analytics and technical support. Acts as a primary point of contact for internal partners (e.g., Sales and Account Management, Network Implementation, Provider Compliance) regarding claim-related issues, managing ad hoc inquiries and facilitating provider outreach

Qualification

Healthcare industry knowledgeClaims analytics expertiseProblem-solving skillsCross-functional collaborationMicrosoft Office proficiency

Required

Bachelor's degree in a related field, or equivalent relevant work experience

Knowledge of the healthcare and/or PBM industry

Strong problem-solving and analytical skills

Ability to work cross-functionally to research and resolve complex client and provider issues on a regular basis

Ability to manage multiple escalated issues simultaneously under tight timelines

Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make decisions with minimal supervision

Basic proficiency in Microsoft Office applications, including PowerPoint, email, and spreadsheet software

Benefits

Medical

Vision

Dental

Well-being and behavioral health programs

401(k)

Company paid life insurance

Tuition reimbursement

A minimum of 18 days of paid time off per year

Paid holidays

Company

Cigna Healthcare

We are a health benefits provider that advocates for better health through every stage of life.

Founded in 1982

Bloomfield, CT, US

10001+ employees

http://www.cigna.com

H1B Sponsorship

Cigna Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (442)

2024 (335)

2023 (324)