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Elevance Health · 1 day ago

Financial Operations Recovery Specialist II

VA-NORFOLK, 5800 NORTHAMPTON BLVD

Full-time

Hybrid

Entry Level

2+ years exp

Elevance Health is a health company dedicated to improving lives and communities, and they are seeking a Financial Operations Recovery Specialist II. This role involves the discovery, validation, recovery, and adjustments of claims overpayments, as well as collaborating with other departments to ensure customer satisfaction and performing collection activities.

Health CareHealth InsurancePersonal HealthWellness

H1B Sponsor Likely

Responsibilities

Audits paid claims for overpayments using various techniques including systems-based queries, specialized reporting, or other research

Responsible for more complex issues such as coordination of benefits, Medicare, and medical policies

Works closely with staff from other departments on a regular basis to ensure customer satisfaction

Works closely with contract managers to identify and correct contractual issues when applicable

May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable processes and all other cash applications as required

Researches voluntary refunds for accuracy

Requires accurate balancing of all accounts

Qualification

Claims processingCustomer serviceFACETSMacessCCERT

Required

Requires a H.S. diploma or equivalent and a minimum of 2 years of claims processing and/or customer service experience; or any combination of education and experience, which would provide an equivalent background

Preferred

AA/AS or higher level degree preferred

FACETS, Macess, and CCERT experienced preferred

Benefits

Merit increases

Paid holidays

Paid Time Off

Incentive bonus programs

Medical

Dental

Vision

Short and long term disability benefits

401(k) +match

Stock purchase plan

Life insurance

Wellness programs

Financial education resources

Company

Elevance Health

Glassdoor3.6

Elevance Health is an integrated whole-health approach to help people in health journey and address their full range of needs.

Founded in 1944

Indianapolis, Indiana, USA

10001+ employees

https://www.elevancehealth.com

H1B Sponsorship

Elevance Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (488)

2024 (604)

2023 (660)

2022 (222)