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KeyBank · 3 months ago

Senior Account Manager - Institutional

Overland Park, KS

Full-time

Hybrid

Senior Level

$68K/yr - $103K/yr

KeyBank is a national association focused on providing financial services, and they are seeking a Senior Account Manager to service a commercial real estate portfolio. The role involves ensuring compliance with servicing agreements, performing intensive loan servicing, and generating income through transaction fees and collections.

Banking

Responsibilities

Monitor assigned portfolio in order to ensure compliance with specific requirements pursuant to contractual servicing agreements

Institute and administer directives involving changes in servicing standards (i.e. establishing and implementing new technologies for reporting property inspections and financial analysis)

Perform intensive loan servicing for those loans designated by investor or servicer as not meeting their standards for performance, as well as for those loans recently returning to a performing status after bankruptcy, default or workout

Intensive servicing typically involves frequent inspections and comparable financial analysis in addition to administering rehabilitation/repair agreements and cash flow auditing

Make recommendations (both objective and subjective) to the Watchlist Committee regarding any loan that is not meeting established standards for overall property performance

Generate income through transaction fees and the timely collection of late charges and default interest in order to ensure the profitability of the Servicing Division and KeyCorp

Monitor and administer the posting of all loan payments in accordance with the loan documents

Monitor delinquencies

Review and process reserve disbursements in accordance with the reserve agreements

Review/analyze insurance certificates related to the commercial property to ensure compliance with the loan documents

Monitor and oversee the payment of all taxes and insurance as required by the loan documents

Calculate yield maintenance and process payoffs in accordance with the loan documents and servicing agreements

Input and maintain loan and collateral data in the loan servicing system and KCMWeb

Complete Asset Quality Reports as required by the loans risk rating to be reviewed and approved by upper management

Administer all borrower inquiries and requests

Assist with special projects

Train new employees

Qualification

Commercial mortgage servicingLoan underwritingFinancial analysisReal estate lawMcCracken/Strategy systemAnalytical skillsLegal document reviewMicrosoft WordMicrosoft ExcelMicrosoft OutlookVerbal communicationWritten communication