RBC · 1 day ago
Operations Associate III - Investment Advisor Operations
Minneapolis, Minnesota, United States of America
Full-time
Onsite
Entry, Mid Level
$40K/yr - $65K/yr
2+ years expRBC is a leading financial institution, and they are seeking an Operations Associate III to join their Investment Advisor Operations team. The role involves processing requests related to client advisory accounts, ensuring quality customer service, and maintaining compliance with regulatory guidelines.
BankingFinancial ServicesWealth Management
Responsibilities
Accurately establish, maintain, bill, and close assigned accounts in a timely manner, ensuring all department service levels are observed. Processing activities are thoroughly documented and proper documentation is received from branch offices. Ensure processing is within regulatory and firm guidelines for advisory accounts
Provide quality customer service to branch office personnel, correspondents and third party money managers as primary contact for all questions concerning advisory accounts. Provide detailed, accurate and timely communications to ensure the Financial Advisor or Client Associate has a reasonable understanding of the operational status of an account
Assist supervisor with activities surrounding periodic account billing. Be able to explain all aspects of billing, verify when charges occur, ensure investment advisors and referral partners are paid properly, print invoices as necessary
Research and resolve issues, errors or billing discrepancies in a timely manner. Respond to Financial Advisor and/or other affected parties within 24 hours of notification of error
Assist other team members with opening, billing and closing accounts as volumes warrant
Reduce risk by suggesting process changes or modifications as appropriate
Perform other duties and responsibilities as assigned
Qualification
Required
4-year degree from an accredited university (or equivalent) OR high school diploma (or equivalent) AND 2+ years of job-related experience
Effective problem identification, multitasking, and resolution skills along with proficient computer skills in Microsoft-based software products
Ability to communicate effectively both verbally and in writing, excellent customer service skills, organizational skills, and superb attention to detail
Ability to handle multiple priorities in a fast-paced and deadline driven environment
Preferred
4-year degree from an accredited university in business, finance or related field
1+ year business, finance, customer service and/or accounting/bookkeeping experience
Benefits
Discretionary bonus
401(k) program with company-matching contributions
Health, dental, vision, life and disability insurance
Paid time-off plan
Company
RBC
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.
10001+ employees
H1B Sponsorship
RBC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (17)
2023 (3)
2022 (4)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$16.3B2025-10-30Post Ipo Debt· $5B
2025-09-15Post Ipo Debt· $1.35B
2025-07-10Post Ipo Debt· $177.74M
Leadership Team
Graeme Hepworth
Chief Risk Officer
Kelly Bradley
Chief Human Resources Officer
Recent News
Private Capital Journal
2026-01-09
2026-01-08
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