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Macy's · 20 hours ago

Retail Cosmetics Sales Associate, Cherry Creek

Denver, CO

Part-time

Onsite

Entry Level

$19/hr - $25/hr

1+ years exp

Macy's is a storied company that has been part of America's culture for over 160 years. They are seeking a Cosmetic Sales Flex Colleague, also known as a Beauty Advisor Flex, who will provide expert beauty advice and create personalized shopping experiences for customers, while building lasting client relationships and driving sales.

Consumer GoodsFashionRetail

Responsibilities

Be part of an amazing story

You’ll serve as both an educator and a beauty expert - offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations

Building lasting client relationships is at the heart of your role

You’ll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service - always with the goal of exceeding expectations and achieving sales goals

Our colleagues begin each day energized and ready to make an impact

They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers

Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence

On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back

Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves

They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name

We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities

And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results

Flex Team Colleagues have minimum work requirements of 42 hours per quarter during 1st, 2nd, 3rd fiscal quarter (February – April, May – July, August - October.) During 4th Fiscal Quarter (November – January) you will be required to work 60 hours during the quarter

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits

Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education

Meeting and surpassing daily sales goals by delivering exceptional service

Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience

Qualification

Customer service experienceProduct knowledgeSales skillsPoint-of-sale technologyClienteling toolsEffective communicationTeam collaborationRelationship building

Required

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Must be able to understand and communicate effectively with customers, co-workers, and supervisors

Read and understand employment policies and safety rules/procedures in English

Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products

Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits

Meeting and surpassing daily sales goals by delivering exceptional service

Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience

At least 1 year of customer service or selling experience required

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions