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San José State University · 2 days ago

Student Union Night Supervisor/ Evening Operations Coordinator

San Jose, CA

Full-time

Onsite

Entry, Mid Level

1+ years exp

San José State University is a nonprofit auxiliary that maintains major facilities on campus. The Student Union Night Supervisor is responsible for ensuring the safety, security, and comfort of guests during evening operations, overseeing staff, and coordinating event services.

Education

Responsibilities

Oversees operation of facility during evening hours, and/or in absence of the SU Assistant Director or the Associate Executive Director

Ensures safety and security of Student Union building and its patrons

Enforces all building policies and regulations

Responsible for hiring, training, and supervising SU Building Assistants and Building Supervisors

Supervises evening Building Supervisor staff (Students) and assists them in closing of building at end of day

Coordinates with evening Event Services and Bowling Center management staff for success of evening programs in various areas of the building

Monitors night operations staff to ensure cleanliness of interior and exterior of Student Union

Working with Event Services staff and Building Supervisor staff, ensures preparation of meeting spaces before and after each use

Oversees and may assist with striking and setting up ballrooms and other event spaces for special events

Directs building emergencies and evacuations as necessary

Monitor attendance and traffic within the Student Union facilities to guarantee the adherence to state and county regulations such as fire code, accessibility, etc

Assists in maintaining inventory of supplies and equipment

Research and recommend improvements to the Student Union facilities, policies, and procedures

Performs additional job-related duties as assigned

Qualification

Supervisory experienceEvent managementCustomer servicePersonnel managementBudgetingRisk managementGoogle SuiteMicrosoft OfficeInterpersonal skillsOrganizational skillsProblem solving

Required

Requires a Bachelor's Degree in a closely related field

One (1) year of supervisory experience

Current CPR/First Aid and AED certifications required or must be obtained within the first month of employment

Within the first month, all new employees are required to complete the following online training sessions through CSULearn, the University's employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from CSULearn@sjsu.edu

CSU - Injury and Illness Prevention Program - one time course

CSU - Preventing Discrimination and Harassment for Supervisors – required every two years

CSU - Sexual Misconduct Prevention Program (Title IX) - required every year

Data Security and FERPA - required every two years

Hazard Communication Cal/OSHA - one time course

SJSU COVID-19 Health and Safety Protocols Training - one time course

Demonstrated supervisory or management experience including selecting, training, coordinating, evaluating, and supervising student employees

Demonstrated experience in organizing, prioritizing, and coordinating work activities in a customer service setting

Collaborative partner with various campus departments to support success of student Union Operations

Knowledge of personnel management, budgeting, and event management

Ability to direct management goals and facilitate change

Strong organizational skills and ability to coordinate, organize and prioritize projects with attention to detail for event set ups and operational needs

Ability to compile, prepare, write, and review reports

Knowledge of safety procedures, protocols, risk management plans, as they relate to facility operations

Strong customer service and interpersonal skills

Knowledge of Student Union policies and procedures and ability to manage situations which require resolution and problem solving

Experience in computer applications such as: Google Suite (Gmail, Docs, Slides, Sheets, Forms, etc.) Microsoft Office (Word, Excel, PowerPoint, etc.)

Preferred

2 or more years of facility operations experience

Demonstrated experience within a university community, including student unions, student activities, and residence life or student development

Experience in a large, non-profit corporation

Involvement in professional societies and organizations

Demonstrated ability to articulate the role campus life plays in recruitment, student success, retention, and graduation, and a commitment to college student development and student leadership