Educe · 3 weeks ago
Technical Implementation Consultant - Docebo
Educe is dedicated to helping organizations evaluate, implement, and optimize talent management technologies. The Technical Implementation Consultant will gather requirements, implement, and test web-based talent management systems while supporting clients through data migration and system integrations.
ConsultingHuman ResourcesInformation TechnologyManagement ConsultingManagement Information SystemsSoftware
Responsibilities
Gather and define technical requirements to meet business processes and system needs
Analyze and document technical design specifications
Lead clients through data migration efforts including data validation, error resolution, and data verification
Support user acceptance testing efforts by assisting with test execution and responding quickly to issues that arise as a result of testing
Lead clients through integration efforts including system connectivity, data transfer, unit testing, and integration testing
Contribute to the ongoing development and improvement of Educe’s internal tools, processes, and infrastructure
Qualification
Required
Bachelor's degree or equivalent combination of education, training, and experience
Ability to travel to multiple client locations and semi-annual firm meetings
U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time
Professional experience aligned with the technical competencies outlined above, including exposure to APIs, web services, and system integrations
Experience working with enterprise or cloud-based software applications
Ability to build, configure, and troubleshoot automated workflows, ensuring reliable data flow between systems
Strong analytical and problem-solving skills, with the ability to research, evaluate, document, and resolve technical issues
Ability to translate business and user needs into clear requirements, working directly with customers and internal consultants to support testing, implementation, and training
Clear and effective written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
Customer-focused mindset, with a commitment to high-quality deliverables and follow-through
Strong attention to detail and a solution-oriented approach
Ability to work independently while collaborating effectively within a team environment
Comfort presenting and facilitating discussions with client stakeholders, including senior leaders
Web services and integrations, including RESTful and SOAP-based APIs, webhooks, and JSON-based data exchange
Single Sign-On (SSO) technologies, including SAML and encryption standards such as AES
Cloud-based application configuration and environment management
Experience working with APIs for system integrations, including authentication, data exchange, and troubleshooting
Strong understanding of data management concepts and relational databases, including SQL, HRIS platforms, and cloud-based software systems
Ability to troubleshoot web applications, including browser behavior, settings, and connectivity issues
Experience integrating data across multiple platforms using ETL processes and data transformation techniques
Experience with iPaaS platforms such as Workato, MuleSoft, or Boomi
Preferred
Experience with Learning Management Systems (LMS) or Talent Management Systems
Benefits
100% employer-paid medical, dental, and vision for all full-time employees and dependents
Paid vacation and sick time
401k profit sharing
Monthly cell/internet stipend
Educe shuts down from Christmas Eve to New Year’s Day