MedSrv · 1 month ago
NACS Director of Operations
Chattanooga, TN
Full-time
Onsite
Mid, Senior Level
5+ years expMedSrv is seeking a strategic leader for their NACS Collections department. The Director of Operations will oversee collections operations, develop strategies for recovery and efficiency, and ensure compliance with regulations while mentoring staff and improving processes.
AccountingBillingFinancial ServicesHealth Care
Responsibilities
Oversee all aspects of collections operations across multiple industries
Develop and implement strategies to maximize recovery and operational efficiency
Ensure compliance with industry regulations and company policies
Build and maintain strong client and vendor relationships
Monitor KPIs, compliance, and financial performance; report to senior leadership
Mentor and develop managers and staff for success
Introduce process improvements and leverage technology for innovation
Qualification
Required
Bachelor's degree in Business Administration, Finance, Healthcare Management, or related field
Minimum 5 years of leadership experience in collections, revenue recovery, or related operations
ACA certification required
Strong leadership and team development abilities
Excellent analytical, negotiation, and problem-solving skills
Knowledge of healthcare billing, collections, and compliance regulations
Familiarity with collection systems and reporting tools
Preferred
Master's degree
Additional industry certifications
Experience in multiple collection sectors (healthcare, consumer, commercial, etc.)
Proven success in managing large-scale collection operations
Vendor management and contract negotiation experience
Benefits
Competitive compensation and benefits.
Company
MedSrv
MedSrv is a financial services company providing flexible billing and accounts receivable follow-up strategies for the healthcare sector.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dusty Vigil
Chief Executive Officer
Company data provided by crunchbase