Apply on Employer Site

Sysco · 2 months ago

Customer Service Representative - 11:00am - 8:00pm PST

Newport Southern California

Full-time

Onsite

Entry Level

$17.60/hr - $26.35/hr

1+ years exp

Sysco is the global leader in foodservice distribution, and they are seeking a Customer Service Representative to provide direct support to sales colleagues and customers. The role involves assisting customers with inquiries, resolving concerns, and fostering strong relationships to meet customer needs effectively.

Electrical DistributionFood and BeverageFood DeliveryHealth CareHospitalityLogisticsMarketingMeat and PoultryRestaurantsSales

No H1B

Responsibilities

Handles simple requests and administrative job duties of the department such as key pick-up requests, transportation and routing regarding delivery questions, processes will-call orders, provide customers with invoice copies, processes credit requests, maintains call list, order edit reports and supports new customer onboarding

Answers general incoming phone calls, answer concerns and needs by communicating regularly with all customers, interdepartmental staff and sales colleagues

Develops a comprehensive understanding of the organization’s products and services and utilizes this knowledge to support customer needs

Participates in ongoing training and development opportunities to build customer service skills and enhance performance

Embraces training and development opportunities to build skills and enhance performance

Stays adaptable in a dynamic, customer-focused environment to meet changing demands

Performs other duties as directed by management

Qualification

Customer support experienceProblem solving proficiencyVerbal communication skillsWritten communication skillsBasic computer skillsResilienceAttention to detailAdaptability

Required

High school diploma or equivalent

1 year prior outside foodservice sales coordination or customer support experience

Strong verbal and written communication skills and the ability to present information clearly and professionally

Able to work in a fast pace environment

Problem solving proficiency: Resourcefulness in finding solutions and managing challenges

Attention to detail and ability to manage multiple tasks simultaneously

Resilience in handling changing priorities or unexpected situations

Ability to sit and work at a PC for extended periods

Basic computer skills, including proficiency in common office applications

Proactive in contributing to personal growth and organizational success

Preferred

Previous call center experience

Benefits

You may be eligible to participate in the Company's Incentive Plan.

For information on Sysco’s Benefits, please visit https://SyscoBenefits.com

Company

Sysco

Glassdoor3.3

Sysco sells, markets, and distributes food products to restaurants, hotels, and other hospitality businesses.

Founded in 1969

Houston, Texas, USA

10001+ employees

http://sysco.com

Funding

Current Stage

Public Company

Total Funding

$4.25B

Key Investors

Bank of America

2025-09-05Post Ipo Debt· $3B

2025-02-25Post Ipo Debt· $1.25B

1978-01-13IPO

Leadership Team

Kevin Hourican

President and CEO

Peter Jackson

Chief Executive Officer Sysco Europe

Recent News

lankatalks.com

Sysco LABS Brings Purpose to Life Through Community Impact

2026-01-22

vegconomist - the vegan business magazine

Bayou Best Foods Expands Reach as Plant-Based Shrimp Rolls Out Across US Foodservice Channels

2026-01-08

EIN Presswire

Bayou Best Foods Expands Nationwide Availability of Plant-Based Shrimp Through Leading U.S. Foodservice Distributors

2026-01-06

Company data provided by crunchbase