Westgate Resorts · 18 hours ago
Human Resources Specialist
Orlando, FL
Full-time
Onsite
Entry Level
$23/hr - $26/hr
1+ years expWestgate Resorts, recognized as one of the Best Companies to Work For, offers a vibrant environment at Westgate Lakes Resort & Spa. The Human Resources Specialist (Bilingual) will support day-to-day HR operations, focusing on onboarding, data processing, and employee support while ensuring compliance with HR policies.
CasinoHospitalityResorts
Responsibilities
Process and coordinate onboarding for new hires, rehires, and reinstatements
Enter and maintain accurate data in payroll and HR systems (ADP, SmartRecruiters, ImageQuest)
Create, run, and distribute reports related to HR operations and compliance
Maintain HR files and ensure proper record retention
Assist walk-in team members and applicants with HR-related inquiries
Support New Hire Orientation, employee events, initiatives, and internal communications
Answer and screen incoming phone calls; provide accurate information or route appropriately
Assist HR Managers and TMS Admin Managers with projects and administrative support
Coordinate extra processing, terminations, and employment status changes
Adapt to changing departmental needs, including providing temporary coverage or shifting priorities
Attend required trainings, staff meetings, and departmental initiatives
Handle sensitive and confidential information with discretion and professionalism
Qualification
Required
Strong verbal and written communication skills in English and Spanish (Creole a plus)
Ability to listen, demonstrate empathy, and provide effective solutions to team member concerns
Excellent organizational skills with strong attention to detail
Ability to prioritize tasks, meet deadlines, and work independently with minimal supervision
Comfortable handling multiple interruptions in a fast-paced environment
Professional demeanor with the ability to interact effectively with all levels of leadership and team members
Proficiency using multi-line phones, office equipment, and HR systems
Ability to maintain confidentiality and handle sensitive information appropriately
1–2 years of experience in Human Resources required
Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook)
Experience with ADP, SmartRecruiter, ImageQuest required; Canva and Adobe experience a plus
Must be fully bilingual in Spanish; Creole is a plus
Benefits
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Company
Westgate Resorts
Westgate Resorts is a resort company.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$206M2024-06-11Debt Financing· $206M
Leadership Team
Mark Waltrip
COO
Adolfo Vasquez
Senior Manager Partnerships & Distribution Hotel Sales & Marketing
Recent News
The Orlando Sentinel
2026-01-03
Company data provided by crunchbase