Gentis Solutions · 5 hours ago
Electronic Technician
Cincinnati Metro
Full-time
Onsite
New Grad, Entry Level
$46K/yr - $56K/yrGentis Solutions is seeking an Electronics Service Technician to provide customer-facing technical support combined with hands-on electronic troubleshooting and repair. The technician will diagnose issues, guide customers through basic fixes, and perform in-house repairs on returned products.
RecruitingStaffing Agency
Hiring Manager
Jesse Tuggle
Responsibilities
Provide technical support to customers via phone, guiding them through basic troubleshooting and simple fixes
Diagnose returned electronic products and perform component-level troubleshooting
Repair circuit boards, including soldering and replacing components such as resistors, capacitors, and ICs
Analyze circuit behavior to identify failed components (not manufacturing defects)
Read and interpret electrical schematics and technical documentation
Clearly explain repair findings and solutions to customers who follow up after service
Communicate technical information in a calm, clear, and customer-friendly manner
Document issues, repairs, and resolutions accurately
Qualification
Required
Associate degree (2-year) in Electronics, Electrical Engineering Technology, or a closely related field
OR equivalent electronics experience gained through military service
Strong understanding of basic electronic principles (e.g., how resistors, capacitors, and circuits function)
Hands-on experience troubleshooting electronic circuits at the component level
Soldering experience, including removal and installation of small electronic components and ICs
Ability to read and interpret schematics and technical drawings
Strong verbal communication skills with a customer-focused mindset
Demonstrated problem-solving ability and attention to detail
Preferred
Military electronics background (avionics, communications, radar, etc.)
Experience with consumer electronics, receivers, or similar electronic systems
Prior experience in a manufacturing, repair, or service environment
Familiarity with customer support or ticketing systems
Proven employment stability (longer tenures preferred over frequent job changes)
Company
Gentis Solutions
Gentis Solutions specializes in solutions to sourcing & evaluating talent in a digital age & hiring solutions for Fortune 100 companies.
Founded in 2015
51-200 employees
H1B Sponsorship
Gentis Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2022 (6)
2021 (5)
2020 (9)
Funding
Current Stage
Growth StageLeadership Team
Daniel Moore
CEO
Tom Flessor
Chief Operating Officer
Company data provided by crunchbase