U.S. Bank · 2 days ago
Digital Product Manager - Go-to-Market
Irving, TX
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $141K/yrU.S. Bank is committed to helping customers and businesses make smarter financial decisions. The Digital Product Manager will define and deliver the strategy for digital experiences, focusing on optimizing customer interactions and ensuring the bank is prepared for market launches of new products and services.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Ensures a data-driven approach to prioritize "building the right thing" that maximizes results for both end users and internal business partners
Relentlessly focused on ongoing measurement and optimization of digital experiences that support seamless self-service and human-assisted customer interactions
Advocates for reusability of capabilities to drive cost-effective scale and speed to market
Leverage market and competitive insights, customer needs, and internal business priorities to establish a digital product vision
Vision includes definition of best-in-class, future-state user experience journey and role of experience in delivering competitive differentiation
Align digital product vision across other enabling functions to establish an integrated delivery roadmap
Regularly re-evaluates priorities during planning to optimize capacity against user and business value creation
Leverages OKRs (Objectives and Key Results) to drive roadmap priorities
Integrate digital products, platforms and capabilities to drive business value through an enhanced user experience
Advocates for the reusability and modernization of digital platforms and capabilities across the enterprise to improve speed to market, operational efficiency, risk / compliance adherence
Drives digital product development by actively managing the roadmap through the agile delivery lifecycle
Leverages Discovery to evaluate the best, most valuable ideas with customer centricity skillset
Enable the cross-channel strategy (e.g., web, mobile, voice, in person etc.) by delivering integrated digital solutions that drive adoption, engagement and growth across both digital and human customer interactions
Identifies initial and ongoing digital product-market fit through partnering with cross-functional teams to deliver best-in-class research deliverables such as research briefs, personas, story maps, prototyping, product chartering, and mapping experiences
Develops north star metric (NSM) to connect business outcomes to customer value and unify the team and stakeholders against a singular goal
Continuously measures actual results against target NSM to manage performance and drive progress against product vision and strategy
Leverage NSM and leading indicators to optimize execution and ensure teams remain focused on highest value work
Qualification
Required
Digital Product Management experience
Preferred
Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators, design systems, service blueprints, and reusability
Ability to anticipate shifting market priorities, internal and external customer needs in a manner that consistently adds value
Strong customer centricity to implement strategies and techniques used to ensure that customers have a positive experience with the organization's products and services at every touch point
Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products
Knowledge of processes, tools and techniques for assessing and controlling an organization's exposure to risks of various kinds; ability to apply knowledge of risk management appropriately to diverse situations
Preferred skills: product PnL, product strategy, vision and planning, digital products and platforms, product discovery, product build and development, agile ways of working, channel alignment and management, adoption, customer experience research, insight and execution, go to market and sales channels, performance measurement and optimization, marketing and analytics
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
Founded in 1968
10001+ employees
H1B Sponsorship
U.S. Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (20)
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Daniel Crozier
Senior Vice President Operations
Recent News
2025-12-24
2025-12-17
Company data provided by crunchbase