Turnkey Marketing · 1 week ago
Admin Coach
Overland Park, KS
Full-time
Hybrid
Mid, Senior LevelTurnkey Marketing is dedicated to helping small businesses succeed, and they are seeking an Admin Coach to enhance administrative efficiency across their teams. This role involves defining standards, creating training materials, providing technical support, and advocating for administrative roles to ensure operational excellence and consistency throughout the company.
AutomotiveConsultingMarketing
Hiring Manager
Michael Gowin, MA, MBA
Responsibilities
Define and document company-wide admin non-negotiables, including:
Processes
Documentation standards
Communication expectations
Data accuracy and organization
Balance standardization with flexibility so pods can operate efficiently in their own way
Create and maintain admin training materials, including:
New hire onboarding
Process walkthroughs
Tool usage (Monday.com, reporting systems, internal tools, etc.)
Identify common admin errors, bottlenecks, or confusion points and proactively remove them through process improvement and training
Train new admins in role-specific functions
Be the go-to resource for admins needing help with:
Processes
Tools
Edge cases and exceptions
Help admins think through how to execute work efficiently and accurately — without taking over ownership
Advocate for admins while also helping them understand business needs, including:
Creative constraints
Account manager priorities
Client-facing implications
Actively reduce friction between admins and other roles
Look for ways admin work can better support:
Client experience
Pod efficiency
Company-wide scalability
Regularly evaluate admin workflows and tools
Implement time-saving AI workflows to increase efficiency, reduce repetitive work, reduce errors, and increase admin capacity
Identify opportunities for automation, simplification, and clarity
Partner with leadership to roll out improvements thoughtfully and collaboratively
Qualification
Required
Proven success as a high-performing individual contributor in an admin role
Deep understanding of how their role fits into pods, client outcomes, and company goals
Curiosity and even eagerness when it comes to curating AI workflows and seeing them through completion
Deep desire and ability to reduce wedges and make everyone win
Strong written communication skills (training, documentation, standards)
Emotional intelligence and the ability to influence others even without final authority
Strongly demonstrated alignment with Turnkey's values
Demonstrated ability to quickly and efficiently bring an idea to completion
Experience mentoring or informally training peers
Experience working across multiple pods or clients
Comfort with change, iteration, and feedback
Systems-thinking mindset
Ability to be in office during office hours
Benefits
You’ll develop your professional skills
We believe in people and their dreams—including yours
You’ll get to do work that matters and makes a difference
You’ll get to learn more about yourself and become a better person
You’ll be part of an amazing group of people who care about each other and our clients
Company
Turnkey Marketing
Turnkey Marketing specializes in marketing and consulting services for auto repair shops.
Founded in 2013
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Carrie-Lynn Rodenberg
Founder
Company data provided by crunchbase