Biomedical Field Service Engineer - Chicago jobs in United States
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BD · 2 days ago

Biomedical Field Service Engineer - Chicago

BD is a leading global medical technology company dedicated to improving health worldwide. The Field Service Engineer will be responsible for troubleshooting, installation, preventative maintenance, and service repair of medical instruments, while also building relationships with customers and supporting sales efforts.

Health CareMedical DeviceTechnical Support
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Provide comprehensive support for installation, maintenance, calibration, and repair of mechanical, electromechanical, and software-based instruments, including troubleshooting, testing, and ensuring proper functionality of complex equipment
Build and maintain positive relationships with customers by reviewing solutions, discussing technical needs, ensuring safe operational conditions, and delivering excellent communication to enhance customer satisfaction and trust
Actively support the sale of service contracts, collaborate with sales representatives on system configurations and upgrades, and provide valuable feedback to improve financial performance and generate additional service revenue
Complete all service administration activities promptly and accurately while adhering to ISO standards, FDA regulations, and company policies to ensure proper record-keeping and regulatory compliance
Demonstrate strong understanding of complex instruments, diagnose and repair equipment efficiently, apply analytical skills to identify root causes, and develop innovative solutions for unique technical challenges

Qualification

Diagnosing medical devicesRepairing electromechanical equipmentInstallation of instrumentsTechnical proficiencyCustomer service skillsCollaboration with salesProblem-solving skillsAttention to detailAdaptabilityWork ethic

Required

Associate's degree or Technical School equivalent
Valid state-issued driver's license with a clean driving record

Preferred

Bachelor of Science in a related field preferred
Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments
Field Service Engineering and/or Networking/IT System Upgrades
Previous experience in diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments is a plus
Experience in a lab or hospital environment

Benefits

Competitive package of compensation and benefits programs

Company

BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.

H1B Sponsorship

BD has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)

Funding

Current Stage
Public Company
Total Funding
$540M
Key Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO

Leadership Team

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Tom Polen
Chairman, CEO and President
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Richard Byrd
Executive Vice President and President of the BD Interventional Segment
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Company data provided by crunchbase