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Sedona Staffing · 1 day ago

Carrier Sales Manager

Moline, IL

Full-time

Onsite

Mid, Senior Level

$26/hr - $35/hr

3+ years exp

Sedona Staffing is seeking a Carrier Sales Manager to lead and develop a team of Carrier Sales Representatives. The role involves managing carrier relationships, sourcing capacity, and ensuring operational excellence while fostering a positive team environment.

ConsultingHealth CareHuman ResourcesInformation TechnologyStaffing Agency

No H1B

Responsibilities

Manage, train, and develop a team of Carrier Sales Representatives to achieve goals

Identify, prospect, and secure strategic carrier partners for recurring lanes on existing accounts

Source capacity for recurring customer lanes and document activity in Parade

Hand off strategic carriers to CSR team for relationship development

Build strong knowledge of carrier networks, needs, and booking preferences

Drive carrier participation in dedicated capacity and digital booking/routing via Parade

Distribute load information and ensure accurate handoffs to CSR team

Oversee CSR carrier relationships to ensure profitability and professionalism

Monitor booking activity and carrier development on assigned accounts

Ensure smooth daily operations, policy adherence, service excellence, and profitable growth

Support CSR problem-solving and escalated issues as needed

Contribute to team operations including posting, building, dispatching, monitoring, and paperwork

Resolve pickup, transit, and delivery issues quickly and professionally, collaborating with customer sales

Stay current on transportation regulations and apply them accurately

Maintain system proficiency and assist in team training

Take prompt corrective action and keep supervisor informed

Actively develop CSR skills and performance to meet expectations

Field after-hours calls as needed

Meet or exceed behavioral and performance goals while fostering a positive, respectful team environment

Perform reliably in a high-paced, demanding environment with consistent attendance and availability after hours/weekends

Qualification

Carrier prospectingPeople ManagementSales AcumenStrategic Approach to Problem SolvingLogistics ExperienceProject ManagementSolution OrientedOrganizedCollaborativeCommunication Skills