Customer Support Engineer (Field Service) jobs in United States
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KLA · 1 week ago

Customer Support Engineer (Field Service)

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. The Customer Support Engineer role involves diagnosing and repairing a range of repairs, conducting maintenance, and ensuring high performance and productivity of KLA's products through technical support and service operations.

ElectronicsInformation TechnologyManufacturing
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H1B Sponsor Likelynote

Responsibilities

Diagnose and repair a range of simple to very complex repairs
Successfully complete Field Change Orders (FCO's) as necessary
Conduct both planned and corrective maintenance
Must be organized, accurately document work, and complete all administrative requirements quickly and efficiently
Position is based in Boise, ID with some travel required for training
This is a first shift position with some over time and weekend work requested as dictated by customer needs

Qualification

Field Change OrdersDiagnoseRepairPlanned maintenanceCorrective maintenanceOrganizational skillsDocumentation skills

Required

Master's Level Degree with work experience of 2 years
Bachelor's Level Degree with work experience of 3 years
Diagnose and repair a range of simple to very complex repairs
Successfully complete Field Change Orders (FCO's) as necessary
Conduct both planned and corrective maintenance
Must be organized, accurately document work, and complete all administrative requirements quickly and efficiently
Position is based in Boise, ID with some travel required for training
This is a first shift position with some over time and weekend work requested as dictated by customer needs

Benefits

Medical
Dental
Vision
Life
Other voluntary benefits
401(K) including company matching
Employee stock purchase program (ESPP)
Student debt assistance
Tuition reimbursement program
Development and career growth opportunities and programs
Financial planning benefits
Wellness benefits including an employee assistance program (EAP)
Paid time off
Paid company holidays
Family care and bonding leave

Company

Kla creates tools and services that promote innovation in the electronics industry.

H1B Sponsorship

KLA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (343)
2024 (218)
2023 (191)
2022 (277)
2021 (200)
2020 (226)

Funding

Current Stage
Late Stage

Leadership Team

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Lisa Grunwald
FISH Philosophy CEO
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Rick Wallace
President & CEO
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