NEOGOV · 2 days ago
Performance and Planning Specialist
Norristown, PA
Full-time
Onsite
New Grad, Entry Level
$22.06/hr - $29.42/hrNEOGOV is a company seeking a Performance and Planning Specialist to assist the Fiscal and Quality Assurance teams in overseeing and implementing service programs. The role involves monitoring, evaluation, and ensuring compliance for contracted providers, while fostering collaborative relationships and developing measurable initiatives.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Promotes collaborative relations between the Juvenile Probation Quality Assurance team and contracted service providers through effective communication and timely problem-resolution
Responsible for performance management oversight for all contracted providers of residential and in-home services through monitoring, evaluation, and site visits to ensure program fidelity and/or quality of service delivery
Conducts service verification against invoices paid and vendor documentation
Reports monitoring activities and discrepancies to Quality Assurance team
Works closely with the Quality Assurance team to implement valid, reliable and scalable processes to capture outcomes for use in quality improvement and value-based contracting
Effectively upholds, cultivates and communicates core values of the Juvenile Probation Department
Develops and manages initiatives with measurable outcomes
Maintains alignment with the Quality Assurance team and Fiscal team
Develops reporting formats and summaries as well as year-end reports; reviews regular reports and provides independent analysis and trending of data, as well as qualitative reviews
Ensures provider Work Statements are updated annually
Fosters an environment which promotes diversity, equity, and inclusion
Undergo and maintain successful Federal Bureau of Investigation (FBI) Criminal History Clearance and PA Child Abuse History Clearance
Knowledge and compliance with Mandated Reporting Regulations through PA Child Protective Services Law
Perform other duties, tasks and special projects as required
Qualification
Required
Bachelor's Degree required
Ability to network, research and pursue opportunities for partnership
Strong knowledge with MS Office products
Must have typing, data entry, record keeping, and telephone skills
Meticulous attention to detail; oral and written communication skills
Must be accurate, detail-oriented, organized, and able to multitask
Ability to work independently and in a team setting
Active Driver's License in good standing
This position requires professionalism and a commitment to treating people with dignity and respect
Undergo thorough pre-employment background investigations, including drug screening
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase