Continuum of Care · 3 weeks ago
Assistant Director of Specialized Services
Continuum of Care is seeking an Assistant Director of Specialized Services to coordinate and oversee programming for agency clients. The role involves managing program standards, supervising staff, and ensuring compliance with regulatory requirements while providing support and training.
Health CareMedicalMental HealthNon ProfitPersonal Health
Responsibilities
Coordinates the development, implementation, scheduling, operation, and evaluation of all programming in assigned program(s)
Provides comprehensive planning, program oversight, and active supports for the care and treatment of agency clients
Networks with area community providers for the benefit of the clients and the agency in support of its mission
Interviews, trains, and provides professional development to staff, interns, and volunteers for the positions for which it supervises
Assumes responsibilities for development and administration of program standards and procedures related to the operation and provision of services
Provides assessment and decisionmaking skills needed to manage the program and any associated issues on a daily basis
Prepares budget, monitors costs, and allocates program resources
Assigns caseloads, program duties and determines scheduling of staff
Ensures compliance with applicable contractual, licensing, and accreditation requirements
Implements changes in program reflecting identified agency priorities and strategic plan
Participates in program development activities and sees to their implementations; educates clients and staff in how to meet community support plan goals and objectives
Documents and meets consistently with designated supervisees
Addresses concerns with staff or other professionals constructively and in a timely fashion
Schedules, attends and participates in agency meetings, team meetings, and interdisciplinary team meetings
Maintains property to ensure building/office is welcoming upon entrance and promotes a clean wellorganized work environment
Processes timely work orders with Facilities as necessary
Facilitates the training needs of direct care staff and monitors ongoing professional development of staff
Works with Human Resources in the recruitment, selection and hiring of staff
As applicable, adheres to Food Bank rules, regulations, and submission of data
Manages use and maintenance of the agency vehicles assigned to program
Reviews periodic maintenance inspections reports and work orders as necessary
Works with team to maintain vehicle cleanliness inside and outside at all times
Ensures continuity of care for delivery of services
Provides new staff with program orientation and provides program training and coaching for staff
Selects and hires staff
Supervises program admissions, planning, and discharge processes
Documents and meets consistently to provide support and supervision to staff
Conducts job performance evaluations of staff
Conducts monthly staff meetings and clinical rounds to ensure services are personcentered and responsive to individual client needs
Provides coordination with other agency and/or community programs and services in order to assure client care is appropriate, complementary, and continuous
Monitors documentation of services delivered to clients and required collection of program data
Intervenes in crisis situations of clients or supervises staff in doing so
Networks with providers and landlords regarding housing issues and education
Provides and coordinates oncall coverage for the program
Conducts supervisory spot checks
Adheres to policies and practices as outlined in the staff handbook and program operations manual
Consistently works in a respectful, constructive, and cooperative manner with fellow staff and providers
Upholds all Health Insurance Portability and Accountability Act (HIPAA) regulations and secures all necessary releases of information for outside communication
Models culturally competent behavior interacting with clients, professionals/providers, and fellow staff
Ensures client records and billing of services are maintained in accordance with all applicable contractual, licensing, and accrediting requirements
Adheres to the standards of the Council on the Accreditation of Rehabilitation Facilities (CARF)
Ensures compliance with all internal and external Quality Inspection Reviews
Participates in agency committee work when available or as permitted
Completes all training requirements as assigned by agency
Qualification
Required
Master's degree required with a minimum of three (3) years' managerial experience in the behavioral health field
Prior experience working with people with severe and persistent mental illness, intellectual disabilities, and/or addiction disorders is required
Valid Connecticut Driver's license is required
Scattered site and non24 hr. program positions require the employee to maintain reliable transportation and be willing to transport clients in personal vehicles
First Aid/CPR certification or willingness to obtain certification within 90 days of hire
Employee is responsible to maintain ongoing certification
Proficient computer skills required, including Microsoft Office and electronic record keeping
Preferred
Professional CT licensure in related field preferred
Knowledge of the community support system and resources is preferred
Benefits
Competitive Wages
401(k) with company match up to 3.5%
Medical, Dental and Vision
FSA and Dependent Care Accounts
CompanySponsored Employee Assistance Program
Company Sponsored Life, AD, and D and LTD
Colonial Supplemental Insurance
Vacation, PTO, Sick time for eligible FT 40 and PT (2039 hours) Employees
Connecticut Paid Sick Time for all employees up to 40 hours a year
12 Company Holidays Paid at Double Time (hourly employees)
Company
Continuum of Care
Continuum of Care providing housing and residential support services to persons with psychiatric and intellectual disabilities.
Funding
Current Stage
Late StageCompany data provided by crunchbase