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Visa · 20 hours ago

Sr. Technical Program Manager

Austin, TX

Full-time

Hybrid

Senior Level, Lead/Staff

$152K/yr - $244K/yr

8+ years exp

Visa is a world leader in payments and technology, seeking experienced Technical Program Managers to build and deliver advanced services for their customers. The role involves collaborating with product management and engineering teams to define and deliver high-quality solutions while ensuring business needs are clearly understood and translated into actionable requirements.

BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments

Comp. & Benefits

No H1B

Responsibilities

Engage with product managers and key stakeholders to understand business problems, objectives, and timelines

Shape product concepts and work with product and engineering teams to identify strategic approaches and solution options

Ensure business needs are clearly articulated, prioritized, and aligned with strategic goals

Create high-quality problem statements that concisely define the issue, context, scope, and impact

Define measurable business success criteria for every initiative

Build shared understanding among stakeholders to ensure alignment before engineering work begins

Collaborate with product management and engineering to translate business needs into clear requirements and high-level solution options, including data flows and system interactions

Ensure requirements are complete, actionable, and understood by all stakeholders

Lead planning activities to ensure features and initiatives are well-defined, prioritized, feasible, and ready for engineering teams to estimate and execute

Partner with UX/UI designers and engineers to define intuitive and engaging user experiences that address customer needs

Own and manage the product backlog, including prioritization, definition, and refinement of epics and features

Ensure the product backlog is clear, unambiguous, and complete, providing engineering with the information needed to confidently estimate and plan the next sprint

Develop a deep understanding of the product’s technical architecture and proposed designs to validate that solutions meet business needs, define work in alignment with technical realities, anticipate dependencies, and assess the impact of proposed plans

Provide leadership on 'shift-left' goals such as automation, AI adoption, security, and quality

Collaborate with engineering to drive initiatives that improve engineering planning accuracy, velocity, metrics, and product health

Identify and document dependencies and risks early in the process

Coordinate with relevant teams to resolve issues and mitigate risks before work begins

Facilitate transparent, regular communication to manage stakeholder expectations

Ensure all teams are informed about requirements, plans, and status

Align engineering plans with business expectations and proactively manage those expectations to reflect what is achievable

Qualification

Technical program managementProduct managementSoftware developmentAgile tools JiraAgile tools ConfluenceAI/MLData scienceUX/UICloud-native technologiesDevOps/automationStakeholder communicationRisk managementDependency mapping

Required

8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred

9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

5 or more years of experience in technical program management, product management, or engineering leadership, delivering software or platform solutions from concept through launch

Prior hands-on software development experience is highly preferred

Proven ability to translate business needs into actionable technical requirements, workflows, and system interaction diagram

Deep familiarity with at least one relevant domain: AI/ML, data science, UX/UI, native mobile (iOS/Android), cloud/hybrid infrastructure, cloud-native technologies, Kubernetes, DevOps/automation, or analytics dashboards

Demonstrated success managing product backlogs, epics, and user stories in agile tools such as Jira and Confluence

Experience leading cross-functional planning, dependency mapping, and risk mitigation for complex, multi-team initiatives

Strong stakeholder communication skills with a track record of aligning engineering deliverables to business goals