U.S. Bank · 2 weeks ago
Mutual Fund Specialist
Milwaukee, WI
Full-time
Hybrid
Entry Level
$22.50/hr - $30/hr
2+ years expU.S. Bank is committed to helping customers and businesses make smarter financial decisions. The Mutual Fund Specialist will analyze and process complex mutual fund transaction requests and respond to inquiries from shareholders and clients, ensuring compliance with regulations and internal policies.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Responsible for the analysis and processing of a variety of complex mutual fund transaction requests for mutual fund companies and their shareholders; including new account set ups, purchases, redemptions, exchanges, and account maintenance within client standards for productivity and accuracy
Provides and responds to telephone inquiries from existing shareholders, institutional clients, and broker/dealers regarding transaction requests and specific account information
Analyzes and enters trade cancellations, account corrections, dividend and capital gain corrections, check stops and rebooking trades due to pricing errors
Processes conversions, de-conversions and fund liquidations
Researches shareholder requests to ensure compliance with SEC, STA, and internal policies and procedures
Qualification
Required
Associate's or Bachelor's degree in business or related field, or equivalent work experience
Minimum two years of related work experience, such as accounting/financial transactions and customer service
Preferred
Ability to collect, interpret, and apply diverse client/fund information and regulatory guidelines
Ability to perform multiple tasks in a dynamic working environment with minimal supervision
Excellent verbal and written communication skills
Proficient mathematical and computer skills
Excellent customer service skills
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Daniel Crozier
Senior Vice President Operations
Recent News
2025-12-24
2025-12-17
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