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Friends of Youth · 1 day ago

Specialist - Program Support

Kirkland, WA

Full-time

Onsite

Entry, Mid Level

$20/hr - $25/hr

2+ years exp

Friends of Youth is a non-profit organization dedicated to supporting young people experiencing homelessness. The Specialist – Program Support provides essential care coverage across residential programs, ensuring safety, continuity of care, and support for minors and young adults in a flexible, multi-site role.

CommunitiesHealth CareHomeless ShelterMental HealthNon Profit

Responsibilities

Maintain a safe living environment tailored to the needs of minors (Youth Haven) and young adults (Willows Youth Services Center (WYSC) and Bridge Pointe)

Model and teach self-regulation techniques appropriate for each age group

Promote a sense of community and safety specific to youth or young adults

Support conflict resolution skills relevant to the age group served

Utilize preventative and de-escalation floor management techniques tailored to address challenging behaviors of minors and young adults

Monitor guest activities including laundry, shower use, and assist with conflict prevention and de-escalation

Facilitate walk-through and safety checks in areas internal and external to the facility

Listen to and address the individual concerns

Provide personal attention

Support the growth and development of independent living skills

Respect confidentiality and privacy considerations

Build positive relationships

Interact with empathy and without judgment, respecting the developmental stages of each group

Conduct intake processes and referrals for resources such as case management, education, employment, housing, mental health, and substance use services relevant to minors and young adults

Plan, supervise, and support tasks that promote mental, physical, and social health, adjusting approaches for minors and young adults

Ensure safe storage and dispensing of medications, adhering to specific protocols for minors and young adults

Assist with homework, work attainment, goal setting, and achievement

Assist with prepping/serving meals, cleaning responsibilities, facility security, and administrative tasks to support program operations

Facilitate scheduled groups and activities

Transport clients to appointments and outings as needed

Maintain close supervision to ensure awareness of the whereabouts and activities of clients

Monitor health and behaviors, promptly reporting concerns regarding abuse, exploitation, or neglect following mandated protocols

Attend and actively contribute to weekly team meetings

Participate in professional training for continuous growth and knowledge

Objectively document behavioral events and maintain daily communication logs

Record medication administration and financial disbursements accurately

Complete incident reports and other required documentation in compliance with agency policies

Provide consistent communication and support through accurate daily documentation

Qualification

Direct services experienceMS365 Power PlatformCPR certificationFirst Aid certificationFood Handler’s CardEnglish proficiencyEmpathyCommunication skillsConflict resolutionAdaptability

Required

High School Diploma or General Education Diploma (GED)

A minimum of 2 years of relevant working experience, providing direct services to young adults

Minimum of 6 months of full-time experience, providing direct services to youth in work or volunteer capacity

2 years of experience with minors and/or young adults

Must have strong proficiency in English

Demonstrated knowledge of MS365 Power Platform

Must be 21 years or older

Must satisfactorily pass criminal history check

Must pass a DCYF background check

Must satisfactorily pass tuberculosis (TB) test

Must have reliable transportation and a Washington State driver's license (or be able to obtain one by date of employment)

Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth

Must successfully complete the following health certification requirements within 30 days of employment: Food Handler's Card, CPR, First Aid and Bloodborne Pathogens