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NEOGOV · 2 days ago

Ranger Assistant (Multiple Vacancies)

City of Santa Cruz, CA

Full-time

Onsite

New Grad, Entry Level

$48K/yr - $67K/yr

0+ years exp

NEOGOV is seeking candidates for the Ranger Assistant position within the Water Recreation Division of the City of Santa Cruz. This entry-level role involves supporting park maintenance, resource management, and public assistance at the Loch Lomond Recreation Area, ensuring compliance with rules and regulations while providing excellent visitor services.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Staffs the Recreation Area store and/or Welcome Kiosk; responds to questions and concerns from the general public; provides information as appropriate regarding fees, permits, policies, procedures and services; assists the public in obtaining permits and renting equipment

Receives and processes purchases, fees, fines, or other transactions; sets up cash drawers and operates cash registers and/or point of sales equipment (POS); prepares receipts, balances money received and prepares deposits; reconciles purchases and user fees with daily receipts, staffs park store and kiosk

Maintains supplies and inventories for facilities and store; contacts vendors, places orders and processes related record-keeping

Assists with minor construction projects and maintenance of park facilities, such as buildings, restrooms, trash receptacles, picnic areas, signs, irrigation systems, trails, fuel breaks, fences, gates, and grounds; performs maintenance and repair work on facilities, structures, and equipment, including minor carpentry, plumbing, and painting

Assists with resource management within watershed and recreation areas by performing tasks such as aquatic or terrestrial invasive species control, boat inspections, and erosion control projects; maintaining roads, trails, and fire breaks; observes and reports environmental hazards, such as slides, erosion, and disease and insect activity in trees

Operates and maintains various types of power tools, light to medium construction equipment, and city vehicles, including trailers and boats

Controls access to assigned facilities by opening and closing them to the public; ensures facility is secure upon closing; monitors ongoing use of the facility to ensure user compliance with all facility policies and procedures; maintains and implements security and emergency procedures including calling for civil or law enforcement assistance when necessary

Assists with enforcement of provisions of the Municipal Code applicable to the Loch Lomond Recreation Area and Watershed Properties as assigned

Assists with medical emergencies as needed within the scope of training

May lead and assist in training temporary workers and volunteers in the operation of the toll gate, store, and boat rental dock as well as the boat inspection process and the maintenance of related facilities; coordinates efforts in support of facility operations

May monitor water quality conditions, collect water samples, and record data from stream gauges and other monitoring instrumentation

Performs routine clean-up of picnic areas and boat launch facilities, such as picking up litter and debris and placing in trash receptacles and cleaning barbecue pits and grills with hand tools

Visually inspects park facilities for cleanliness, empties trash containers and refills dispensers, sweeps, washes an disinfects rest room facilities

Learns the natural history of the area and begins to apply knowledge when performing park maintenance and operations duties as well as in providing information to visitors; may perform basic research related to resource management and park facilities and interpretive presentations to visitors and school groups

Performs other related duties that may be reasonably expected as part of this classification

Qualification

Park maintenanceResource managementFirst AidCPRCustomer serviceCash handlingCommunication skillsTeamworkProblem-solvingFlexibility

Required

High school degree or tested equivalent

Six months of maintenance and public contact experience

Safe use of various small hand and power tools

Interact courteously and effectively with members of the public

Read, understand, and review documents for accuracy and relevant information

Learn to operate hand and power tools related to resource management such as shovels, axes, saws, Pulaskis, McLeods, weed wrenches, and rakes

Use a variety of instruments related to the measurement of water quality and weather such as Secchi disks, turbidimeters, pH meters, thermometers, anemometers, hygrometers, and barometers

Implement, explain, and apply procedures, rules, regulations, codes, and ordinances

Enforce procedures, rules, regulations, and codes, including the Municipal Code

Respond appropriately in potentially hazardous or emergency situations

Use applicable office terminology, forms, documents, and procedures in the work of the facility

Communicate clearly and concisely, both orally and in writing

Operate standard office equipment including computers and cash registers and/or point of sale

Operate handheld, mobile, and base station radios

Organize, prioritize, and follow up on work assignments

Follow verbal and written directions

Perform basic mathematical calculations quickly and accurately including cash handling

Work independently and as a member of a team

Make sound decisions within established guidelines

Establish and maintain effective working relationships

Act in a courteous and diplomatic manner with members of the public

Read, interpret and record data accurately; maintain manual and computerized record keeping systems

Possession and continued maintenance of a valid California class C driver's license

Completion of a POST Certified PC 832 Principles of Arrest and Citation (40 hour) course within twelve months of appointment

Possession and continued maintenance of a Standard First Aid and CPR with AED (American Red Cross, American Heart Association, or approved equivalent) certification within twelve months of appointment

Willingness to work flexible hours including holidays, evenings, weekends, and split shifts and to report back to work in the event of an emergency

Willingness to wear a uniform

Preferred

Four months or more experience in a park environment

Coursework in natural resources management, forestry, environmental science, or a related field

Plumbing experience

Ability to speak Spanish

Benefits

Vacation – 80 hours/year up to 5 years, 120 hours/year 6-10 years, plus 8 hours for each year after 10 years up to a maximum of 160 hours/year.

Sick – 12 days/year

Holidays – up to 11 days/year

Floating Holidays - 24 hours per year - prorated for part-time

Medical – Depends on plan selected; City generally pays 95% of the cost of coverage (pro-rated for part-time).

Dental, Vision, Employee Assistance Program – City currently pays full cost of employee and family coverage (pro-rated for part-time). Plus an additional $29.50 per pay period.

Life – City provides a $20,000 life insurance policy.

Long Term Disability – City provides a long term disability plan.

457 Deferred Compensation Plan

Accident Protection Insurance

Bilingual Pay if required by position

Cancer and Critical Illness Insurance

Direct Deposit

Discount Bus Pass Program

Flexible Spending Plans for Health & Dependent Care

Longevity Pay (after 10 years and 15 years)

In lieu Medical Reimbursement of $200 /month (if not participating in City offered Medical Plan)

Shift Differential