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NEOGOV · 2 days ago

Supervisor - Community Engagement

West Palm Beach, FL

Full-time

Onsite

Mid, Senior Level

$59K/yr - $76K/yr

4+ years exp

NEOGOV is seeking a dynamic leader to serve as the Supervisor of Community Engagement at the Clerk of the Circuit Court & Comptroller’s Office. This role focuses on building relationships and strengthening public trust through outreach initiatives that connect the Clerk’s Office with diverse communities across Palm Beach County.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Supervising, training and mentoring members of the Community Engagement team and participating in the development and implementation of programs and events for the community and Clerk employees

Building and maintaining proactive professional relationships with designated stakeholder groups, including community organizations and nonprofit groups throughout Palm Beach County

Tracks program performance, participation, and impact; prepares reports and recommendations

Coordinates and leads public workshops, informational sessions and outreach events

Assisting the Chief Communications Officer and participating in the strategic planning of community events and Clerk employee events; conferring with executive management to advise and coordinate outreach tactics and strategies related to Clerk’s office programs and services

Assisting the Chief Communications Officer with development and implementation of a comprehensive annual community outreach and events plan for both community and employee events and programs, to achieve objectives and measurable outcomes

Managing the Clerks for a Cause charitable giving program, including planning and implementation of employee and community events to support the program

Leading the creation, planning and implementation of special community events on behalf of the Clerk’s office

Working collaboratively with the Communications team to promote Community Engagement programs, events, outreach and services

Establishing and maintaining effective working relationships with the general public, coworkers and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, national origin, disability or political affiliation

Ability to initiate administrative programs and procedures, as well as evaluate their effectiveness

Ability to understand sensitive community issues and respond accordingly

Ability to respond to ideas in a respectful and courteous manner and listen to the community’s ideas and respond accordingly

Research and respond to a wide range of community inquiries

Performs duties in an office environment, with frequent travel to community locations as required to fulfill job responsibilities

Ability to work flexible hours for community events as needed

Manages staff and participates in the research, development, and implementation of applicable programs, activities, and publications

Performs personnel management duties, i.e., supervising, training, hiring, disciplinary action, counseling, performance evaluations, recommending transfer, promotion, separation

Qualification

Community EngagementPublic RelationsLeadershipIntergovernmental CommunicationPublic AffairsSupervisory PrinciplesEvent PlanningCivic EngagementCommunication Skills

Required

Bachelor's Degree in Public Relations, Public Administration Communications, Political Science, or related field required

Four (4) years of recent and relevant experience with intergovernmental communication, legislative processes, community or issue campaign organization; and public affairs or marketing

Direct work experience with demonstrated knowledge of effective leadership and supervisory principles and practices

Performing personnel management duties (i.e., supervising, training, hiring, disciplinary action, counseling, performance evaluations, recommending transfer, promotion, separation)

Ability to work flexible hours for community events as needed

Frequent travel to community locations as required to fulfill job responsibilities