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NEOGOV · 22 hours ago

Employee Relations Partner

Ames - 50010 - Story County, IA

Full-time

Onsite

Mid Level

$49K/yr - $84K/yr

3+ years exp

The Iowa Department of Transportation (DOT) is seeking an Employee Relations Partner to join their dynamic Human Resources team. In this role, you will provide exceptional customer service, solve complex employee issues, and support policy development while upholding the DOT's core values.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Champion customer service by providing timely, empathetic, and effective support to employees and leaders

Solve problems by analyzing workplace concerns, recommending fair and practical resolutions, and conducting thorough investigations

Model integrity by interpreting policies, codes, and laws with transparency and advising others on ethical application

Coach leaders through both small and large employee issues, offering consultation and resolution guidance

Support policy development and deliver engaging training sessions to promote understanding and compliance

Teach leaders in one-on-one and classroom settings on topics related to employee relations

Qualification

Employee relationsPolicy interpretationProblem solvingCustomer serviceCommunication skillsTeamworkIntegrity

Required

Graduation from an accredited four-year college or university with a Bachelor's degree

A combination of a total of four years of education and full-time experience in technical or professional human resources work, where thirty semester hours of accredited college or university course work equals one year of full-time experience

Current, continuous experience in the state executive branch that includes three years of full-time work performing technical human resources work

Excellent communication skills and a commitment to producing high-quality work

A passion for customer service, a proactive approach to problem solving, and an unwavering dedication to integrity

A collaborative mindset and enthusiasm for teamwork