Mac Support Administrator jobs in United States
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TEKsystems · 3 days ago

Mac Support Administrator

TEKsystems is a leading provider of business and technology services, and they are seeking an experienced Mac Support Specialist to provide technical assistance for macOS systems. The role involves troubleshooting, SaaS application support, inventory management, and user lifecycle administration to support a dynamic workforce.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Deliver Tier 1 and Tier 2 support for macOS desktops and laptops, resolving hardware and software issues efficiently
Provide expert troubleshooting for SaaS applications including G-Suite, Zoom, Okta, Jamf, and Slack
Manage inventory and oversee user lifecycle flows, including onboarding, offboarding, and device provisioning
Collaborate with IT and business teams to support a sales organization, ensuring seamless technology operations for sales staff
Maintain accurate documentation of support activities and asset tracking
Assist with security compliance and configuration management using Jamf and other MDM tools

Qualification

Mac desktop supportSaaS application supportInventory managementUser lifecycle administrationCustomer service skillsCommunication skills

Required

Minimum 4 years of hands-on experience in Mac desktop support and troubleshooting
Strong knowledge of SaaS applications: G-Suite, Zoom, Okta, Jamf, and Slack
Proven experience in inventory management and user lifecycle administration
Excellent communication and customer service skills with the ability to work independently and in a team environment

Preferred

Familiarity with supporting sales teams and understanding their technology needs

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase